Dir Business Architecture- Business Insurance

Hartford, Connecticut

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Partner with business and functional leadership to bridge strategy to execution by:
-Informing strategy development
-Clarifying goals and strategy
-Conducting capability impact assessments
-Articulating and assessing business value streams
-Designing business operating models
-Aligning metrics and/or key performance indicators
-Establishing and monitoring traceability and linkage between design and execution
-Supporting ongoing improvement of the design over time
-Providing support for program/initiative re-planning/realignment
-Providing cross-industry insight on operations innovation and best practices
-Under general direction, this role partners with business and functional leadership to contribute business architecture rigor, insight, and analysis, to teams defining, assessing, and planning to bridge strategy to execution.
This role is also responsible for leading engagements with low to moderate complexity. This job does not manage others. This job works under General Supervision: Incumbent independently performs a variety of duties, including potentially complex duties within established policy guidelines; responsible for a defined set of assignments (e.g. assigned customers, claims or other specified set of responsibilities); is expected to set priorities and meet specific goals and objectives of the function or unit. (Typically pertains to advanced/operational, senior professional, unit supervisor)

Primary Job Duties & Responsibilities
  • Contributes to clarification of goals and strategy.
  • Helps identify internal implications of strategic choices.
  • Leads and conducts business capability discovery and analysis (moderate/high scope/complexity).
  • Leads and conducts capability assessments (moderate scope/complexity).
  • Provides insight and analysis into business and operating model design.
  • Monitors traceability and linkage between design and execution planning.
  • Supports ongoing improvement of the design over time. Perform other duties as assigned.

Minimum Qualifications
5 years of demonstrated business experience, with working knowledge of business analysis, process improvement, business transformation, and/or business strategy development within complex organizations and business environments. General knowledge of business architecture tools and concepts.

Education, Work Experience & Knowledge
  • Bachelor's Degree preferred.
  • 6 or more years of demonstrated business experience with working knowledge of business analysis, process improvement and/or business architecture.

Job Specific & Technical Skills & Competencies
Leadership Skills (Intermediate) -Personally accountable -Demonstrated ability to interact and influence across levels of organization -Ability to drive outcomes -Increases organizational performance through coaching and mentoring
Influencing Skills (Advanced) -Seeks opportunities to learn from and to influence others -Facilitate negotiations toward practical solutions
Relationship Management (Advanced) -High emotional intelligence -Ability to consider others' ideas; responds well to feedback -Ability to work independently, as a member of a team, and team lead -Demonstrated ability to build strong relationships with a diverse group of people at all levels in both business and IT areas across the Enterprise -Strong credibility; easily gains respect and trust from others
Organizational Skills (Advanced) -Highly adaptable, with ability to proactively accommodate shifting priorities and aggressive timelines -Ability to organize work efficiently and effectively -Ability to see results to completion
Communication Skills (Advanced) -Excellent oral and written communication skills -Strong presentation skills -Highly effective facilitation skills within small or large group settings -Presents thoughts effectively with individuals at all levels within the organization including senior leaders -Ability to successfully collaborate within team and throughout organization to bring together desired results -Ability to convey information in accurate and consumable models -Ability to translate concepts into terms understandable by everyone
Problem Solving and Analysis Skills (Advanced) -Ability to assimilate and correlate disconnected information, identify patterns, and articulate organizational relevance -Ability to solicit input, analyze data, draw conclusions and provide recommendations -Uses logic and methods to solve difficult problems with effective solutions -Ability to hold both a 'big-picture' and a detailed view of a business problem when considering solutions -Creatively generates ideas with confidence

Environmental/Work Schedules/Other
Travel - Occasionally

Physical Requirements
Operates standard office equipment - Frequently Sitting (Can stand at will) - Frequently Use of Keyboards, Sporadic 10-Key - Frequently

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.