AmTrust Financial Services

Sales Center Director


The Sales Center Director is responsible for the strategic planning and execution of all Sales center operations. Core duties include driving sales results., provide leadership for the sales center organization through effective coaching, mentoring and technical expertise, and continually improving processes impacting both the customer and employee experiences.


  • Motivate, influence and inspire sales front-line leadership (supervisors) to maintain a high level of sales, integrity, and professionalism in achieving individual and organizational goals
  • Analyze individual, team, and enterprise data to ensure sales, productivity, service, and technical accuracy standards are met
  • Develop skills, improve performance, and encourage professional growth of front-line leadership and their team members through effective training, coaching, and feedback
  • Regularly review customer interactions to ensure best practice utilization
  • Conduct regular team meetings with a focus on communicating, motivating, educating, etc.
  • Provide daily updates regarding sales performance, opportunities, and new programs
  • Perform administrative duties as necessary
  • Attract and retain talent through effective recruiting and recognition programs
  • Ensure that each team member has a defined goals and development plan based on their goals and skill development needs
  • Provide each team member a monthly review of successes, opportunities, results, and goals for the upcoming month


  • 2 years minimum managing and leading supervisors/leaders experience
  • Outstanding sales skills and a demonstrated ability to transfer your knowledge to peers or direct reports
  • Extraordinary leadership, coaching, and development
  • Judgment, problem solving, and decision making
  • Planning, organization, multi-tasking
  • Excellent business writing skills
  • 5 years minimum sales experience
  • Ability to obtain P&C licenses as required

  • Familiarity with insurance
  • Professional designations (sales, insurance, leadership, etc.)
  • Bi-lingual (English and Spanish)

  • College degree or equivalent



About AmTrust Financial Services


AmTrust Financial Services, Inc. was founded in 1998 to provide property and casualty insurance to small businesses. Through acquisitions and organic growth, AmTrust Financial Services has since grown to become a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses. Our financial stability is based upon a philosophy of niche diversity with a focus on low-hazard risk.

Since its inception, AmTrust has crafted a balanced portfolio of insurance products including:

  • Multiline Small Business Insurance
  • Warranty and Specialty Risk Insurance
  • Specialty Program Business Insurance

In November 2006, the company became publicly traded on the NASDAQ Global Market under the symbol AFSI. With extensive underwriting experience and a prestigious "A" (Excellent) Financial Size "XI" rating from A.M. Best, AmTrust has earned a reputation as an innovative, technology driven provider of insurance products. Our commitment to excellence is the common thread connecting each of our businesses.