Agency Administration Specialist

Sunrise FL
Not Specified
Aug 04, 2017
Oct 03, 2017
Job Type
Not Specified
Career Level
Not Specified
The Agency Administration Specialist provides exceptional service to agents on behalf of our client by performing a variety of administrative functions. Primary job responsibilities include:
Coordinating, tracking and maintaining all agency database files including new appointments, information/license changes, agent contracts, commission paperwork and agent training.
Handling calls from agents and agency staff in an expeditious manner, while managing each call to resolution, and ensuring all necessary follow-up occurs.
Collaborating with leadership to assist in the planning for and participation in various state marketing and sales event. Some travel may be required.

We are looking for a highly-motivated, detail-oriented professional who enjoy working with and helping others, to join our team. Other candidate qualifications and skills include:
Associates or Bachelors highly preferred, High School Diploma or GED required.
2+ years of customer service or administrative experience required, previous insurance experience desired.
Proficiency in Microsoft Office Suite. Must be able to demonstrate advanced skill level using Word, Excel and Power Point. Precise data entry skills and the ability to understand and correctly utilize multiple computer systems.
Exceptional communication skills, both verbal and written, with the ability to achieve 80% or higher on a spelling and grammar assessment.
Ability to confidently interact with customers.
Strong customer service, problem solving and resolution skills.
Proven ability to multi-task and think on your feet in a fast-paced environment.
Strong attention to detail to ensure accuracy of information.
Positive Roll up your sleeves and let's get it done attitude.

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