Claims Director

Location
New York City, New York
Salary
Salary commensurate with experience
Posted
Jul 18, 2017
Closes
Sep 16, 2017
Category
Claims
Job Type
Full Time

Job Description - Specific Objectives

  • The handling / management of moderate to significant severity General Liability, Automobile Liability, Professional Liability and Property claims involving schools and other public entities.
  • Provide assistance and training to claim staff on General Liability, Automobile Liability, and Property claims.
  • Insured and broker contact to secure additional claim information, communicate loss information, and work collaboratively with insureds and brokers on claims within their Self Insured Retentions and/or Deductibles.
  • Communicate all necessary and appropriate claims developments to BPEM underwriting and senior management as appropriate
  • Ensure all large loss and exposure reporting requirements are met, and appropriate claims are referred to BPEM management, as well as WR Berkley  management
  • Identify issues and trends in the portfolio; take appropriate and/or corrective action where necessary; communicate trends to underwriters, insureds and brokers
  • Willing and able to travel for mediations, insured meetings, trial and conferences as necessary

Overall Job Responsibilities

  • Support and assist the Claims Department in continually reviewing and analyzing all aspects of the claims process to conform to industry best practices
  • Must be detail oriented with strong organizational skills
  • Excellent communication skills, ability to influence, and high Emotional Intelligence required.
  • Must be competent in the use of Word, Excel, Powerpoint and other business oriented applications
  • Proactively manage individual claims from notice to closure, utilizing the appropriate resources to each claim as each fact pattern dictates
  • Develop, implement, document and execute on claims strategies, so as to ensure the appropriate result is obtained on each individual claim
  • Timely and accurately reserve all individual claim files as appropriate within individual’s assigned authority
  • Be able to manage moderate to significant General Liability, Automobile Liability and Professional Liability claims involving schools and other public entities
  • Communicate all necessary and appropriate claims developments to BPEM underwriting and senior management as appropriate
  • Participate in claims and/or marketing meetings with insureds and brokers as needed
  • Participate and attend conferences as required
  • Ensure all large loss and exposure reporting requirements are met, and appropriate claims are referred to BPEM senior management, as well as WR Berkley  management
  • Identify issues and trends in the portfolio; communicate trends to underwriters, insureds and brokers
  • Operate within claims authority for the BPEM claims organization
  • Work as a partner with BPEM underwriting to develop marketing strategies, and an understanding of underwriting strategies for the BPEM book. 
  • Contribute to business development by attending marketing, and/or renewal meetings with insureds and brokers
  • Provide feedback to underwriting as to claims trends on both a macro and micro level
  • Provide feedback and/or suggestions relating to various policy wordings
  • Attend and participate in mediation and/or trials as necessary
  • Proactively establish relationships with brokers and insureds to allow for BPEM claims to set itself apart from competitors
  • Establish and develop the business reputation of the BPEM claims organization
  • Operate within all ethical and legal parameters as identified by the WR Berkley organization
  • Other duties as assigned

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