Claims Assistant - Total Loss

Richardson, Texas (US)
Competitive Hourly Pay+ Benefits
Jan 11, 2017
Mar 12, 2017
Job Type
Full Time
Career Level
Entry Level

At Windhaven Insurance we are always looking for A-players who want a challenge. Are you a driven person who wants to achieve great feats of growth in an environment that feels more like a successful start-up than an insurance company? Then you might be a future Windy!

The Claims Assistant provides clerical and administrative support to the Total Loss Department.  This position is designed for continuous career growth and could develop into a Total Loss Adjuster trainee.


  • Assist total loss adjusters with outgoing correspondence
  • Assign total loss claims
  • Create and mail total loss paperwork
  • Follow-up on total loss paperwork
  • Request Letter of Guarantee from lien holders
  • Review and approve total loss paperwork
  • Monitor total loss inbox
  • Assist in taking queue calls during periods of heavy volume or when adjusters are out of office
  • May perform other duties or assignments to the Total Loss Department

Desired Skills/Qualifications: 

  • High School Diploma required.  Associate degree or higher preferred. 
  • Salvage experience preferred 
  • Basic knowledge of office procedures/equipment
  • 10-Key typing required (must type 30+ WPM)
  • Excellent time management, workload prioritization, organization and communication skills.

Windhaven is an Equal Opportunity Employer