Customer Service Representative Trainee Program

Downers Grove, Illinois
11.00 per hour
Oct 13, 2016
Dec 12, 2016
Customer Service
Job Type
Full Time
Career Level
Entry Level

Are you looking for a full-time career where you will receive paid company training and a competitive compensation? A place where you can utilize your people and relationship building skills? If you are a motivated and goal-oriented individual looking for a long-term career, American Access Casualty Company can offer a rewarding and satisfying opportunity. We are currently seeking individuals to join our Customer Service Training Program. This is a great opportunity for entry level applicants looking for a long term career! American Access Casualty Company (AACC) is a fast-growing, highly successful private passenger automobile insurance company located in the western suburbs of Chicago. Our mission is to be "driven to do the right thing at every turn." To deliver on that mission and continue our growth, we are looking for highly-motivated employees that can grow with us. Our paid 5 week training program will support you on your journey to join the insurance industry. In this training your will learn entry level claims and underwriting tasks and procedures that prepare you to choose a career in underwriting or claims. You will also receive a salary starting day one with an increase after 90 days! You will also have the potential to continue to increase your salary after 90 days. During your 5 week training program you will learn to be able to: Address questions and complete processes involving level 1 underwriting and level 1 claims Develop and maintain strong and supportive business relationships Develop effective follow-up of all customers on file and maintain positive business relationships with customers Phone training Starting a pathway to a lifelong career in the insurance industry Provide a friendly, informative and professional environment to our customers and fellow colleagues Qualifications: A high school diploma or equivalent A minimum of 1 year work experience in retail or customer service environment (insurance, phone sales, auto sales and/or sale support roles and other product and services) Experienced in computer, Window-based programs Ability to handle stressful situations Boundless energy and the ability to work both collaboratively as part of a team and independently to solve problems and multitask Bilingual in English/Spanish a plus Generous Benefits included with this opportunity: Career Path Generous paid time off package Medical & Dental Plans 401(k) Retirement Plan with employer match Company paid STD/LTD Company paid life insurance Employee Assistance Program Wellness Program Employee engagement program Paid gym membership For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.