Auto Claims Adjuster - Carlsbad, CA

Brown & Brown, Inc  |  Carlsbad, California (US)  |  Administration / Clerical, Claims, Risk Management

Job Summary:

Candidate will be responsible for the handling of auto claims.  Resolve collision, property damage, med pay, PIP and BI claims to conclusion by payment or denial. Investigate and resolve coverage questions.


  • The ability to evaluate, investigate and resolve claims.
  • Communicate with insureds, claimants, witnesses, attorneys, and other carriers via telephone & written correspondence.
  • Take recorded statements.
  • Make liability and coverage decisions based on conclusions of investigation.
  • Issue payments.
  • Establish reserves based on evaluation and adjust reserves as necessary with all new information
  • Ability to interpret routine and complex policy contracts and coverage.
  • Demonstrate sound analytical skills.
  • Ability to negotiate effectively and the ability to communicate effectively orally and in written form.
  • Ability to work effectively with company personnel, agency personnel, legal counsel, and others with whom our business is associated.
  • Ability to plan, organize and establish priorities to maintain various responsibilities under critical deadlines.
  • Ability to identify potential sources of subrogation/recovery.
  • Provide excellent customer service to agents, producers, insured’s and claimants.
  • The ability to manage outside vendors.
  • Control expenses such as independent adjuster and defense costs.

ACM offers competitive base salaries and bonus plans with an comprehensive benefits program including Medical, Dental, Life and Disability Insurance, 401K match, paid time off, paid holidays and much more.


  • College degree preferred;
  • 2 to 5 years of experience handling auto claims.
  • California claims adjuster license

We are an Equal Opportunity Employer.
We take pride in the diversity of our team and seek diversity in our applicants.