Service Supervisor - Commercial Lines Account Manager - Denver CO
- Career Level
A Career Step into Management
Working as an experienced Commercial Account Manager there are times you assume responsibilities outside the scope of your service duties. If you enjoy training and mentoring have you considered a career step forward into management?
This independent, Denver based insurance agency needs your expertise in client management to lead the entire account management team as the Customer Service Manager. This a promotional opportunity for a seasoned client service account manager is looking for the following qualifications:
- Able to manage an 8-10 person service team. Monitor data entry accuracy.
- Strategize with the sales and leadership teams to manage growth (currently at nearly 30% annually).
- Be tech savvy and fully utilize the functionality of the agency management system (AMS).
- Set individual and team goals; watch performance; train and encourage continuing education.
Your time should be evenly balanced between team leadership and account management. With the agency’s exponential growth, this role is on track to be 100% focused on operations and service leadership in the next few years.