Account Manager - Commercial Lines

Denver, Colorado Springs and Pueblo
Sep 27, 2016
Nov 26, 2016
Job Type
Not Specified
Career Level
Not Specified

Our mission is to establish long-term, mutually beneficial financial relationships with our clients, team members and community. We will:

  • Recruit, reward and retain a team of market leading professionals.
  • Collaborate with clients to analyze and understand their financial challenges and opportunities.
  • Develop and provide access to a unique set of financial solutions.
  • Directly engage in community social, educational and philanthropic activities.

Key Functions and Responsibilities:

  • Acts as the primary contact for general insurance questions and policy changes
  • Handles marketing of accounts to include:
  • Prepare renewal specification summaries
  • Processes renewal data received from client
  • Obtains preliminary renewal indications from Underwriters
  • Determine applicable markets
  • Prepares Acord applications from EPIC
  • Follow-up with underwriters for quotes
  • Compare quotes for coverage, limits & pricing
  • Negotiate terms, conditions & pricing of accounts with assistance of AE or Producer, if needed
  • Prepare proposals
  • Participate in proposal presentations or other meetings as required
  • Issue binding instructions & notify companies with unsuccessful quotes
  • Issue binders, invoices and claim kit instructions
  • Complete surplus lines due diligence & affidavits when applicable
  • Documents client’s file
  • Performs general insurance tasks as necessary, which may include invoicing, certificates, auto ID cards, endorsements, and policy summaries
  • Checks Policy:
  • Per policy check list
  • Reviews & compares coverage forms
  • Responsible for integrity of policy data on Agency Management System
  • Keeps supervisor/manager informed in all matters that may affect the performance of assigned tasks and/or overall operations of the department
  • Attends and participates in department meetings as well as other meetings as directed
  • Participates in training to enhance knowledge and skills and remains current with industry changes
  • Informs supervisor and/or manager of all matters that may affect the performance of assigned tasks and/or overall operations of the department
  • Performs other duties as requested
  • May occasionally require overtime at the discretion of management
  • Functional in navigating EPIC system
  • Provides excellent customer service & teamwork

Required Experience & Background

  • Requires three years progressively responsible experience in dealing directly with commercial insurance coverages
  • Requires the possession and maintenance of a Multi-lines license for the state of Colorado
  • Requires current Colorado drivers license
  • Basic knowledge in accounting principles including invoicing and cost allocation
  • General insurance knowledge
  • Ability to apply technical knowledge in insurance coverages, terminology and concepts
  • General knowledge of rating and marketing techniques
  • Ability to work independently and maintain attention to detail
  • Good organizational skills
  • Ability to satisfy the needs of the customer, both internal and external
  • Good oral and written communication skills
  • Excellent customer service and teamwork skills
  • Ability to interact with employees at all levels of CB and customer and vendor companies
  • Ability to read, write, speak, hear and comprehend the English language
  • Working knowledge of computer software packages including Microsoft Word, Excel and Outlook
  • Ability to use general office equipment, including a computer, calculator, typewriter, fax machine, copier and telephone
  • Ability to learn and perform new duties and responsibilities
  • Ability to work overtime as requested by management

Note: This job description is not intended to be an exhausted list of all duties, responsibilities or qualifications associated with this job. The employee is expected to perform those duties listed as well as other related duties directed by management.