Commercial Liability Claims Examiner

Irving, Texas
Competitive-Salary Plus Benefits
Sep 14, 2016
Nov 13, 2016
Job Type
Full Time

Basic Function and Scope: 

Under limited supervision, will conduct in-house desk investigations on automobile accident claims and general liability claims involving bodily injury, property damage, and total losses; and will make recommendations for resolution, and litigation management as appropriate. Has contact with agents, claimants, and policy holders.

Major Responsibilities: 

  • Responsible for completing coverage analysis and applying coverage appropriately to the loss.
  • Responsible for conducting claim investigations by utilizing appropriate techniques and strategic contact with appropriate parties.
  • Responsible for completing evaluations for liability and damage settlements on first and third party auto and general liability bodily injury and property damage claims.   
  • Responsible for assigning independent adjusters and providing direction to independent adjusters.
  • Responsible for evaluating the need for defense counsel. Manage litigation by establishing litigation plans and budgets with defense counsel. Attend mediation, arbitration and trials as needed.
  • Responsible for establishing, reviewing and maintaining appropriate loss and expense reserves.
  • Responsible for identifying recovery potential through subrogation and/or salvage opportunities and pursuit of the same.
  • Reviews outside vendor bills for payment, contacts vendors to discuss billing questions.


  • Bachelor’s degree preferred and / or relevant claims handling experience with at least 5 years experience of progressive responsibility in a similar claims role (commercial auto and general liability with litigation handling experience preferred).
  • Demonstrates strong written and oral communications skills.
  • Ability to draft communications that are clear, concise, complete and professional.
  • Negotiation skills mandatory, and ability to interact with all levels of the organization.
  • Demonstrates organizational skills while working on multiple projects.
  • Working knowledge of Excel, Word, and general computer skills.