Client Services Manager - Commercial Lines - Detroit MI
- Career Level
The Client Services Manager - Commercial Lines will provide assistance and key leadership to a team of account managers and service staff for a regional insurance agency in the greater Detroit area. You will work in concert with the Director of the department to provide oversight, daily management, and constant support and feedback to the client service team. You must have previous account management experience, current management experience, and be very technically proficient in all things commercial lines Property and Casualty coverages and principles. You will facilitate team meetings, complete written performance evaluations, and manage all content in the Property and Casualty procedures manual. In addition you will monitor and audit renewals, endorsements, change requests, deposit premiums, and any other miscellaneous documents and correspondence received from clients or carriers to ensure they are completed efficiently and without error, pursuant to departmental protocols.
Client Services Manager - Commercial Lines Requirements
- State property and casualty license.
- Experience in an agency environment with current or previous management roles.
- Technical proficiency using Microsoft Office including Outlook, Word, and Excel.
- Applicable professional designations such as ARM, CIC, CISR, etc. a plus.
Capstone Search Group is a national search firm dedicated to the insurance industry. We are business partners to insurance organizations on staffing related projects. We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.