Survey Reveals Record Hiring in Insurance Industry in 2018 - Employers Share Recruiting Challenges and Solutions to Find Insurance Talent


The 2018 Insurance Industry Employment and Hiring Outlook Survey released today by, showcases record hiring in the insurance industry, but a slew of challenges insurance employers is facing to fill jobs like underwriters, actuaries, claims, account managers and sales.

“Insurance employers were very clear this year. They are having a difficult time finding experienced talent not only to keep up with new job requisitions but to replace retirees and short-term millennial workers who are only staying 12-18 months,” states Scott Kotroba, President and Co-Founder of “With record employment and a huge push for younger workers, talent acquisition in the insurance industry is being forced to change strategies so they can connect their message to this group.”

The key findings from the 2018 Insurance Industry Employment and Hiring Outlook Survey include:

  • Combined, this survey found 8.454 jobs currently open in the 64 surveyed companies.
  • More than 13,300 more jobs will come open in the last three quarters of this year.
  • 36% of surveyed companies are forecasting better hiring in 2018 than 2017.
  • The top five top positions insurance companies are looking to fill are sales, underwriting, customer service/administration, technology and claims.
  • The top hiring challenges include lack of skilled talent, uncompetitive salaries and small recruiting budgets.

“One of the biggest things is the fact that employers stated recruiting strategies have not changed since the recession,” explains Co-Founder Roger Lear. “For most, this leaves them in the dust to companies who can get a targeted recruiting message delivered on multiple platforms. Most of our surveyed employers have not even considered new recruiting technology yet”

This survey also asks employers directly how they would recruit more people to an industry that is losing employees to retirement. We appreciate employers sharing this information and findings and analysis are included in this report. The full 2018 Insurance Industry Employment and Hiring Outlook Survey ( The findings of the report are based on phone interviews with 64 insurance entities employing a total of 323,377 employees, which represents 12.4% of the total insurance industry workforce.


# # # is the nation’s pre-eminent insurance employment Network, and the only digital job board in the insurance industry optimized for mobile, on-the-go usage by jobseekers. With more than 120,500 visitors per month, and every major insurance company posting open positions, there is no better place to find an insurance job. The site was founded in 2001 by Roger Lear and Scott Kotroba. The network includes,,,, and GIJ hosts the largest database of insurance talent in the country.

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