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Columbus,
OH
(Click company name to view employer profile and all available
positions.) |
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Career Field |
Loss Control/Risk Management
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| Insurance
Discipline |
All
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| Relocation
Assistance |
Not Available
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| Job
Duration |
Full Time |
| Salary
Offered |
Open |
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SUMMARY:
Reports to the Field Manager. Delivers risk control services to construction clients in assigned territory. May assume regional responsibilities for technically complex accounts. Provides technical advice and account information to underwriting business partners for risk assessment and analysis. Works on complex accounts for all lines. Markets Travelers and helps sell the deal to the customers. Works autonomously and generally has 8 plus years of experience.
PRIMARY DUTIES:
Conduct loss control surveys at client locations to determine potential hazards and risk factors to be considered in underwriting/risk selection.
Write technically detailed reports that provide a clear assessment of risk and clearly articulate recommendations.
Serve as resource to Account Executive in development of the deal. Market Travelers to the client to help sell the deal.
Consult with clients on ways to control hazards in order to reduce or prevent losses. Consistently influences clients to implement recommendations.
Build and maintain productive relationships with underwriting and service teams assigned to support the business, with the broker/agent community, with Claim, with other Risk Control staff, and with clients.
Conduct research for underwriters or clients on class of business, operations, unique or unidentified exposures, or any other technical subject requiring similar analysis.
Analyze loss trends, recognize opportunities to provide risk control products and/or services which can help reduce losses. Explain how their recommendations or products can help minimize losses.
OTHER:
Maintain current knowledge of regulatory environment and emerging safety issues. Can explain to customers how the issues impact them and what they can do. Identify where customer is falling short and use that as an example of why they need to follow the recommendation.
Apply analytical and ergonomic skills to complete Claims Engineering Review.
Maintain timely, relevant communications with the Field Manager.
Invites local consultants, brokers and agents on co-surveys when appropriate, to further develop/strengthen staff and develop relationships with brokers and agents.
PHYSICAL CAPABILITIES:
Must be able to climb ladders, or a series of ladders 3-4 stories and transition to and from ladders or construction elevators to areas requiring inspection.
Have the ability to navigate through construction sites in a safe manner through various stages of completion (un-even surfaces, unstable soil, construction material and debris etc.)
Be capable of making regular and prompt travel over extended distances by air or vehicle while demonstrating effective planning, expense and cost control skills.
Must have the ability to work under exposure to extreme outdoor/indoor conditions (heat, snow, cold, rain etc.)
Communication Skills:
Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge
Influences others to take action on recommendations, obtains consistent by-in
Listens effectively
Clearly expresses ideas, recommendations, etc. in writing
Demonstrates the ability to use behavioral interviewing techniques
Business Knowledge:
Possesses a strong understanding of both Property and Casualty lines of coverage
Strong understanding of Commercial Lines insurance products
Fully understands Risk Control performance standards
Knows and understands the business plans for each marketing business unit
Technical Expertise:
Has mastered Risk Control computer systems applications relevant for their area
Handles assignments in all lines and technical disciplines up to the level requiring RSC or Specialist involvement including CERs, may be a RSC in one or more discipline
Analyzes loss information to identify root causes and develop loss sensitive recommendations
Handles most complex surveys that come into the office
Customer Service/Marketing:
Understand customer wants and needs, recommend products and services that match their needs appropriately
Markets Travelers and the Risk Control organization effectively to customers
Provide input to underwriting to help leverage the deal
Builds credibility with internal and external customers
Creates customer satisfaction by demonstrating the value of risk control services
Familiar with the risk control service tools available to clients, capable of helping client navigate through the risk control website
Apply or locate appropriate resource for customer
Resource Management:
Continually assesses workload in light of business priorities; directs own efforts accordingly
Identifies methods for improving personal productivity
Understands when it is appropriate to bring in the service or technical expertise of our specialists including specialty groups such as construction, technology and public sector
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