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Hartford,
CT
(Click company name to view employer profile and all available
positions.) |
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Career Field |
Information Systems/Internet
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| Insurance
Discipline |
All
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| Relocation
Assistance |
Not Available
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| Job
Duration |
Full Time |
| Salary
Offered |
Open |
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SUMMARY: Job Description
The primary function of this position is to support and address production concerns for the BI Middle Markets underwriting applications running in PASD. The position requires effectively troubleshooting production incident and participating in a team of 3 - 5 employees and consultants with the daily responsibilities of monitoring the production environment. It involves working closely with the BI development partners to manage small changes to the applications.
Technical Knowledge
Has an expert level background in distributed applications, with knowledge of VB, JAVA and .NET applications, but will consider other distributed application environment backgrounds.
Has an expert level understanding of the environment needs of a Distributed application including use of servers for various parts of an application (ex. Database, web services), various methods of interfacing within the application and vendor products.
Demonstrates the desire and aptitude to become the expert in one or more technical or project management disciplines and applies substantial effort to gaining more knowledge in that area.
Understands the ramifications of infrastructure changes and can address for the BI applications within their responsibility.
Business Knowledge & Partnership
Creates an atmosphere where business partner issues are dealt with professionally, and in a timely manner. Communicates openly and effectively in a manner consistent with the audience. Demonstrates attitude of willingness, cooperation, and concern for business issues.
Problem Solving & Decision Making
Demonstrates a strong level of analytic and diagnostic skills dealing with issues that are loosely defined and/or where information is available but must be analyzed further. Once decisions are made, has ability to follow and direct action to implement intended results.
Devises technically feasible solutions for moderately complex problems. Uses innovative insights and creativity in evaluating alternatives.
Team Orientation
Builds relationships with peers and other departments to achieve objectives, to work as one team and to secure necessary resources not under his/her personal control. Balances team/individual responsibilities. Exhibits objectivity and openness to others views. Gives and welcomes feedback. Puts success of team above own interest Leadership.
Planning and Project Management
Sets appropriate goals and priorities. Completes multiple tasks in the time allocated to accomplish results. Accurately evaluates and estimates new tasks. Provides management with accurate and timely status information.
Financial Awareness
Assesses financial impact of recommended designs/solutions. Works with Financial Analysts to identify pertinent facts for systems/projects and cost/benefit analysis.
Specific Job Description:
The PASD BI IT organization is seeking an experienced and motivated individual to work with and mentor the BI Middle Markets Underwriting Applications production team.
Responsibilities include:
- Work in a team of 3- 5 employees and consultants providing mentoring and guidance.
- Providing guidance and knowledge during technical calls to meet service level standards.
- Supporting strategic applications transition to PASD production.
- Conducting discussions with the BI development partners and Operations on the outstanding work considered emergency or non-emergency.
- Providing a timely voice and/or email notification to the application contact list for problems encountered impacting the BI applications.
- Attending Business meetings to review work, status, timelines, priorities, and issues.
- Understand changes to the infrastructure and the impact to the BI applications and can effectively plan for the changes.
Job Requirements:
- Very Strong communication skills.
- Strong interpersonal skills.
- Good technical skills.
- Ability to interface with both business partners and technical employees easily.
- Must be knowledgeable or have the ability to quickly learn the .Net platform and JAVA.
- Strong application architecture knowledge.
- Ability to rapidly learn business/technical techniques and disciplines.
- Strong commitment to high quality work and timely delivery.
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