Customer Care Center Associate Representative (PT - 25 Hours)

Madison, WI

American Family Insurance

A training position whereby the Associate Claim Representative learns, experiences, and develops multiple skills and activities required of a Claim Representative. Participates in required training activities, and learns investigation and settlement techniques necessary to begin to establish a career in Claims. Learns and develops an understanding of corporate procedures and philosophies. Thoroughly explains claim processes and focuses on providing outstanding, customer service while working diligently to meet customer needs. Facilitate continuous development of people, processes, and culture to ensure customer service industry leadership.

Several Shift Options: 4 to 9 pm, 5 to 10 pm, or 9 am to 2 pm. (25 hours per week, 5-days a week, with one of the 5 workdays on a weekend day, likely a Saturday)