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Overland Park,
KS
(Click company name to view employer profile and all available
positions.) |
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Career Field |
Claims
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| Insurance
Discipline |
All
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| Relocation
Assistance |
Not Available
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| Job
Duration |
Full Time |
| Salary
Offered |
Open |
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SUMMARY:
In concert with Service Center Manager, ensure claim policies, procedures, and standards are implemented and maintained to ensure high quality, cost-effective case management
Assist Service Center Manager in providing direction to the Service Center.
PRIMARY DUTIES:
Management of local QM (self review) process, including execution of the strategy, distribution of reports; analysis of results; and implementation of improvement plans.
Coordinate marketing and Agency relations. Support Marketing by participating in sales and account management process. Represent the Company, ensuring favorable business relations and the acquisition and retention of profitable business.
Manage ULAE and LAE (Loss Adjustment Expense).
Develop and implement process improvement strategies that impact pay out, investigations, subrogation, structured settlement, and litigation management.
Provide direction and technical guidance to the Service Center Staff.
Develop and implement strategies and plans to address Unit Manager professional development. Make certain training needs are identified and addressed on an ongoing basis. Develop plans to ensure leadership and technical continuity for the organization.
EDUCATION/COURSE OF STUDY:
College degree or equivalent work experience.
WORK EXPERIENCE:
Extensive Claim management experience.
Comprehensive knowledge and understanding of marketing, underwriting and account management processes.
Current on jurisdictional laws and regulations.
CERTIFICATES/DEGREES:
Insurance license(s) as required by state regulation.
OTHER:
Leadership
Business and Marketing Knowledge
Strategic Communication
Relationship Management
Workforce Management
Technology
Financial Trend Analysis
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