November 21, 2009

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AVP Underwriting Manager - Workers Compensation

NY - Latham, PA

ACE American Insurance Company

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Career Field	Underwriting
Insurance Discipline	All
Relocation Assistance	Not Available
Job Duration	Full Time
Salary Offered	Open

General

The ACE Complete Manager is responsible for the management of the ACE Complete underwriting facility and the underwriters supporting the on-line WC product. Responsibilities include overall tactical work responsibilities for reaching production and bottom line profitability goals of the ACE Complete book of business in the Northeast and/or Mid-Atlantic territories.

Responsibilities

�         Manages the implementation of WC strategy and adherence to underwriting guidelines for ACE Complete book of business

�         Responsible for quality of the ACE Complete book of business monitored through underwriting self-audit, agency audit procedures and other monitoring procedures such as loss control report review, experience rating review, etc.

�         Reports various quality measures to ACE WC Senior Management, provides analysis of results and recommendations for improvement

�         Responsible for overall management and monitoring of ACE Complete broker relationships use of footprint reports, monthly production and claims reports. Provides evaluation and makes recommendations for improvements/changes with brokers to increase our profitability

�         Works with support units (Billing, Regulatory, Rate Management, Loss Control, Claims etc.) to ensure profitability and quality service for ACE Complete and its customers

�         Work effectively with WC management team and ACE IT to develop and implement ACE Complete systems enhancements and identify on-going maintenance and other needed improvements

�         Overall administrative responsibility for team of ACE Complete underwriters supporting the on-line facility.

�         Responsible for underwriting referral for accounts outside of ACE Complete facility subject to limited underwriting authority,

Qualifications

�         Demonstrated leadership, initiative and influence management skills as evidenced by a minimum of ten years of managerial experience in the insurance field.

�         Must have significant experience in dealing with retail and or wholesale brokers in areas such as customer service, problem solving, and training/education.

�         Proven ability to direction, technical guidance and developmental opportunities to promote team excellence and achieve business goals.

�         Three to five years of underwriting experience is strongly preferred; working knowledge of workers' compensation preferred.

�         Excellent interpersonal and communication skills to effectively provide a high quality product to our brokers and insureds. Ability to motivate staff and maintain a positive organizational image.

�         Excellent organizational skills with ability to handle multiple priorities

�         Intermediate to advanced computer skills in various programs such as Microsoft Word, Excel and Outlook. Ability to create Excel pivot tables.

�         Prior e-commerce, program underwriting or a working knowledge of internet systems a plus.

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