November 21, 2009   Bookmark Page Tell A Friend     
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Director, IT Business Intelligence w/ Insurance Exp.


Worcester, MA

The Hanover Insurance Group


(Click company name to view employer profile and all available positions.)

Career Field Information Systems/Internet
Insurance Discipline Property & Casualty
Relocation Assistance Not Available
Job Duration Full Time
Salary Offered Open


The Hanover Insurance Group is seeking an IT Director with expertise in Business Intelligence to work in our Worcester, MA Corporate Headquarters.

Primary Responsibilities :

  • Work with our business partners to define the BI strategy for The Hanover Insurance Group.
  • Directly manage a team of fifty individuals local and overseas including 4-5 direct reports.
  • Responsible for executing both strategic and tactical initiatives in support of the overall BI strategy (involves defining the needs, tools and delivery mechanisms to reach those objectives and building a organization around Business Intelligence).
  • Must work with P&C and Claims leaders and understand how to organize analytics to distribute them to various constituencies.
  • Must understand what kind of reporting is needed and how to structure it so the right information gets to the right person and is the easiest way to get at it.
  • Initially responsible for reviewing the existing Information Services program - taking a look at what’s on the plate for investment proposals, meeting with the business sponsors to get alignment, and executing a plan of how the program should be rolled out.
  • Must have an understanding of the data strategy, someone who can prepare a ‘road map’ and paint a visionary picture while at the same time using solid management skills to get the tactical pieces done as well.

    Computer Applications:
  • MS Office Suite, Group Wise
  • Experience in advanced analytics
  • Vendor landscape of toolsets
  • Understand multi-dimensional data analysis
  • Familiar with data architecture & modeling
  • Grasp of advanced use of data in strategic pricing/modeling/predictives

  • Must be technically savvy but even more so business minded - specific to Property and Casualty / Claims.
  • Must be a leader who has a track record of working with cross-functional teams and is comfortable presenting and explaining a strategic plan.
  • MBA preferred, BS/BA required.
  • 8-12 years of experience required.

    Benefits To Joining The Hanover Team:
  • Competitive Pay and Benefits
  • Retirement/401(k) Program
  • Beneficiary and Ability Assist Programs
  • Travel Assistance Program
  • Adoption Benefit
  • Wellness Programs
  • Matching Education Gifts Plan
  • Employee Development/Education Assistance and Professional/Industry Designation Programs
  • Generous 'Time Off With Pay'

    The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 property and casualty insurers in the United States.



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