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Rancho Cordova,
CA
(Click company name to view employer profile and all available
positions.) |
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Career Field |
Clerical, Entry Level
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| Insurance
Discipline |
All
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| Relocation
Assistance |
Not Available
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| Job
Duration |
Full Time |
| Salary
Offered |
Open |
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SUMMARY:
The position of Senior Administrative Assistant at Travelers provides simple to complex administrative support to Senior Claim Department Leadership and Claim Center Operations. Able to apply experience, skills, knowledge, critical and analytical thinking to procedures, processes, and techniques to the various situations of the job.
PRIMARY DUTIES:
Handles complex administrative assignments of a broad and varied nature to relieve senior management of routine administrative details. Exercises considerable discretion and independent judgment in facilitating overall department operations. Directs the activities of other support staff as necessary.
Coordinates inter-departmental or department-wide administrative projects, such as broad communications, overseeing internal/external services purchased, developing and implementing department/business unit guidelines for operating policies and procedures.
Complex scheduling. Typically involves internal, external, and department-wide scheduling.
Full responsibility for department-wide event and travel planning.
Prepares and submits expense accounts and other type expenses.
Regularly interacts with internal and external executives, community leaders, shareholders, etc. Initiates follow-up actions as needed. Calls for moderate to advanced conflict resolution skills via phone and, occasionally, in person.
Initiates, develops, and makes decisions regarding office practices/procedures within authority level. Calls for frequent problem solving with internal and external staff. Utilizes basic change management skills.
Manages own work and seeks help as necessary. Is flexible; adjusts to new situations and changing priorities. Works independently and in a team environment; establishes and maintains effective work relationships. Able to deal with difficult people and situations.
Follow complex procedures and ensure accuracy in documentation and data. Follow established workflow process and standards already in place. May develop new/enhanced workflow procedures.
Maintain all documentation needed to track and support all hardware/software; termination; and moves for employees
EDUCATION/COURSE OF STUDY:
High School education or equivalent preferred
WORK EXPERIENCE:
Prefer 7+ years
COMPUTER SKILLS:
Advanced skill level required for software applications, including advanced database queries, complicated Excel spreadsheets (i.e., vlookup). Utilizes multiple software packages to prepare highly confidential correspondence and complex documents. Independently designs advanced spreadsheets, graphics, presentations, and database applications.
OTHER:
Need to be able to work in a time sensitive environment
Ability to handle multiple-step, complex situations
Strong analytical and organizational skills
Clearly expresses ideas, recommendations, etc., verbally and in writing
Interacts effectively at different levels and with different audiences.
Acts with a sense of urgency
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