November 20, 2009   Bookmark Page Tell A Friend     
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Account Manager / Underwriting Support


San Antonio, TX

Travelers


(Click company name to view employer profile and all available positions.)

Career Field Underwriting
Insurance Discipline All
Relocation Assistance Not Available
Job Duration Full Time
Salary Offered Open


SUMMARY:
This Account Manager position will report into the Manager of San Antonio Public Sector Operations. Responsible for providing Account Executives with information necessary to make sound underwriting decisions (i.e., marketing, customer service and administrative support affecting brokers/insureds from initial submission through policy issuance and renewals). Provides support within established performance standards and priorities that are responsive to marketing, underwriting, retention and service goals. Assures all related support activities are delivered in a manner consistent with business unit customer service and expense management focus.

WORK EXPERIENCE / QUALIFICATIONS
Experience with Property Casualty multi-line rating and underwriting
Analytical skills
Demonstrated skills in the use of computer rating systems and various software applications

MAJOR COMPETENCIES:
Analytical Thinking
Initiative/Motivation/Commitment
Driving for Results
Teamwork and Collaboration
Communication both verbal and written
Flexibility
Organizational Skills
Customer Service Skills
Technical Knowledge/Expertise

PRIMARY DUTIES:
Participates with Account Executives/Underwriters in the renewal and new business activities that support marketing and underwriting decisions that are consistent with business unit growth and retention goals.

Partners with Account Executives/Underwriters to establish support needs for new and renewal policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.).

Participates in pre-renewal meetings to define assignments.

Prepares underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.).

Manages account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.).

Ensures accurate and timely servicing and billing of accounts.

Communicates with brokers/agencies, insureds/customers and internal departments.  (i.e., researches and resolves issues, responds to inquiries and questions).

Quotes accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusts the price.

Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates).

Provides administrative support and other related services as needed (e.g., input account information into system).

Participates in projects/assignments as needed.



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