Neenah, WI
(Click company name to view employer profile and all available positions.)
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| Career Field |
Sales/Marketing
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| Insurance Discipline |
Property & Casualty
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| Relocation Assistance |
Available
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| Job Duration |
Full Time |
| Salary Offered |
Open
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Job Title: Director of Sales
Reports To: Vice President Sales & Marketing
SUMMARY
Plans, directs, and develops sales distribution strategies to effectively sell Commercial and Personal line products via direct and independent agency distribution models. Manages company representatives and agents, nationally and internationally, through subordinate direct reports and/or by personally performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reviews, assesses and monitors the company’s distribution systems; recommends and implements adjustments as necessary.
Reviews and assesses agency performance (e.g., tiering, incentive eligibility, contingencies, etc.) and e-commerce and takes appropriate actions to improve performance.
Directs and/or assists with market research to identify opportunities for increased sales, improved customer satisfaction and loyalty, and increased retention.
Program administrator for Agency Development Program.
Works with Commercial Lines Underwriting and Personal Lines Underwriting to ensure a close and supportive relationship.
Executes sales and marketing programs, analyzes results, and adjusts strategy and tactics to increase effectiveness. Provides regular status reports about sales and marketing programs.
Manages agency incentive activities including President’s Trip.
Manages Agent Advisory Council and maintains active role in Jewelers Advisory Council.
Develops relationships with jewelry and insurance industry partners to promote and increase growth of commercial and personal lines products.
Establish sales training and development philosophy and plans that achieve stated objectives. Executes sales and product training and development programs, analyzes results, and adjusts to increase effectiveness.
Develops and maintains national trade show relationships (e.g., JCK, JA, RJO, IJO, AGS Conclave, AGTA, Couture, Centurion, Luxury, etc.) to promote and increase growth of Commercial & Personal Lines products. Represents the company at jewelry and insurance trade functions.
Provide guidance and direction for and continuous monitoring of promotional items ordering and inventory.
Works cohesively with Commercial and Personal lines underwriting to ensure a team approach to achieving organizational goals.
Manages budget directly in line with assigned areas of responsibility.
Provides leadership and professional development/coaching to direct reports. Creates a team environment focused on core competencies that continually focus on employee development.
PRINCIPAL WORKING RELATIONSHIPS
Internal: Sales & Marketing Staff; Commercial Underwriting and Claims, Personal Lines Staff, Information Technology
External: Appointed agents and CSRs, prospective agents, commercial insured’s and prospects, jewelry industry representatives, jewelers.
SUPERVISORY RESPONSIBILITIES
Supervises a staff of 6-8 exempt employees and 3-5 non-exempt employees.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience. Commercial and Personal line marketing/sales background required. Knowledge of the independent agency distribution system preferred.
COMPUTER SKILLS
Ability to use Word, Excel, and PowerPoint, and Outlook software programs. Advanced skills in Excel. Ability to use the Company’s policy and claims computer systems.
CERTIFICATES, LICENSES, REGISTRATIONS
Property/casualty insurance license in good standing.
OTHER REQUIRED SKILLS AND ABILITIES
Travel will encompass up to 25% of the position via commercial airline, auto, etc.
CORPORATE COMPETENCIES
* Embraces the JM Vision: Envisions the future by imagining and embracing all exciting, compelling and credible possibilities. Able to focus attention on the goals, recognizing risks and opportunities that will ultimately lead to the achievement of the Vision. The Vision guides all communications and actions.
* Promotes Teamwork: Works collaboratively with co-workers and contributes to positive intra- and inter-department relationships. Leads co-workers to act on customer objectives and needs, achieving consensus on decisions and actions.
* Provides Superior Customer Interaction: Courteously considers the desires and needs of internal and external Customers. Continuously aware of problems and improvement opportunities and acts accordingly to improve processes and service.
* Motivates and Empowers People: Recognizes and reinforces positive behaviors and attributes on a personal level and among colleagues. Encourages widespread participation in productive activity. Encourages others to express and pursue alternatives to achieve the desired results.
* Acts with Responsibility: Acts in an accountable and responsible way. Takes ownership of the problem and looks for a solution. Holds self and others accountable for actions and commitment in meeting business objectives.
* Understands the JM Business and Stakeholders Needs: Understands Jewelers Mutual Vision, business objectives and business drivers; knows how to get things done. Understands the needs of internal and external Customers in order to shape and implement strategies, plans, and activities to meet those needs.
* Manages Change: Takes and encourages actions that are new and improves existing approaches, processes and systems. Recognizes, understands and leads during times of change, even when there is uncertainty, ambiguity and/or adversity. Appropriately takes actions individually, in collaboration with others and at others’ request to facilitate change.
FUNCTIONAL COMPETENCIES
* Enhancing and Managing the Brand: Takes actions to improve and deliver consistent messages that are aligned with the strategies and long-term perspective of the company. Ensures these messages are routinely delivered with courtesy and respect. The quality and excellence of adhering to the brand are measured through benchmarking, best practices and performance standards.
* Priority Setting: Identifies opportunities and needs on a departmental and individual basis to more effectively direct resources resulting in the achievement of JM long term corporate goals.
* Communication: Be the unified voice of the company. Effectively communicate both verbally and in writing. Clearly inform and persuade both internally and externally to deliver positive messages of quality and excellence that support our brand and sales. Tailor all written or verbal messages to the needs of our specific audience to achieve strategic and organizational goals.
* Relationship Management: Develops collaborative relationships with internal and external customers. Works interdepartmentally to effectively identify opportunities and achieve organizational goals. Develops alliances with individuals, businesses, associations and stakeholders based on trust to attain common goals.
* Maximizing Profitable Growth: Be the champion for sales by managing all of our distribution channels. Effectively interacts with both internal and external stakeholders to successfully inspire, persuade and reward people to maximize profitable growth. Identifies opportunities, measures success and holds all parties accountable to achieve our sales goals.
COMPANY INFORMATION
Jewelers Mutual Insurance Company, the nation’s only company exclusively insuring the jewelry industry, is committed to hiring, developing and promoting an innovative, team-oriented staff. We are a relationship-driven organization, believing in the power of developing long-term relationships with our customers, both internal and external.
At our main office in Neenah, you will find a comfortable working environment in a modern three-story office complex, nestled in the woods in northeast Wisconsin. Neenah is part of a growing metro area called the Fox Cities. We are just a 90-minute drive from Milwaukee and Madison, and 40 minutes from Green Bay, home of the NFL’s Green Bay Packers. For information about the Fox Cities, visit the Fox Cities Convention and Visitors Bureau site: www.foxcities.org.
Our home office includes an on-site fitness center, locker room facilities, walking trails, kitchen, and gem gallery. We offer a generous benefit program that includes a paid-time-off plan; health, dental, optical, long-term and short-term disability insurance plans; a compensation structure that includes both a company bonus and individual bonus and retirement plans including a defined benefit pension plan and 401(k) with both a traditional employer match and profit-sharing component based on company performance.
Jewelers Mutual, which is rated A+ by A.M. Best, is an equal opportunity employer.
Include the reference code GIJ – DOS in your cover letter or subject line of your e-mail.
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