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Career Field
Claims
Insurance Discipline
All
Relocation Assistance
Not Available
Job Duration
Full Time
Salary Offered
Open
SUMMARY: Provide overall leadership and direction to a team of claim handlers including coaching, mentoring and development.
PRIMARY DUTIES: Ensure appropriate deployment of resources to maximize productivity and unit cost Effectively manage ULAE and ALAE to help promote competitiveness in the market place Periodic customer, agent and broker visitation Preparation and participation in account file reviews Ensure focus on achievement of scorecard results and file quality consistent with Best Practices and Special Account communications
EDUCATION/COURSE OF STUDY: College degree preferred or equivalent work experience
WORK EXPERIENCE: Claim management experience preferred
COMMUNICATION SKILLS: Excellent oral and written communication skills
