May 16, 2008   Bookmark Page Tell A Friend     
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Customer Svc Rep, Pers Mktg


Glen Allen, VA

Liberty Mutual Group


(Click company name to view employer profile and all available positions.)

Career Field Customer Service
Insurance Discipline All
Relocation Assistance Not Available
Job Duration Full Time
Salary Offered Open


Make a difference each and every day in people’s lives!

Are you looking for a career, not a job? We are looking for a dedicated Customer Service Representative in our busy Richmond Office to consult with our existing customers on their existing Auto and Home policies. The selected candidate will provide timely and accurate guidance and service to policy holders for a variety of Personal Lines products, plans and programs.

Liberty Mutual provides an environment that is friendly, helpful, and treats both customers and employees with dignity and respect. The Service team works hand-in-hand with the Sales department and speaks with customers in everyday language that makes it easy for them to understand. Our team is known for going the extra mile to exceed customer expectations.

At Liberty Mutual we have career paths that are designed to help you grow. As a Liberty Mutual employee, you’re in charge of your own success.

QUALIFICATIONS
See Yourself:

•Helping our customers by identifying and analyzing their needs to ensure high customer satisfaction, growth and retention of business
•Being recognized and rewarded for successfully identifying cross-selling opportunities and excellent service
•Being part of a fun, positive team environment
•Getting an opportunity to build a career with a great company

What it takes:

•Associates or Bachelors degree highly preferred
•Previous insurance or customer service experience preferred
•Willingness and ability to obtain appropriate insurance licensing
•Hard work, honest, integrity and unwavering business ethics
•Superior problem solving skills
•Excellent communication skills and a positive, friendly personality
•Multi-lingual skills are a plus

What’s in it for you:

•A base salary (commensurate with experience) plus annualized incentives
•Outstanding benefits including 401k (company match) and company paid pension plan
•Career advancement through our promote from within philosophy
•Recognition programs for top performers including bonuses, trips to world class resorts and other awards
•Paid training and licensing
•Tuition reimbursement

Liberty Mutual was ranked 28th Best Company to work for by Money Magazine.
We are also ranked 39th on Equal Opportunity Magazine’s annual Top 50 Employers list.

Do you have what it takes? Make a difference each and every day in people’s lives!

BENEFITS
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and retirement plan, Accidental death & dismemberment insurance, Credit Union membership, Dental coverage, Dependent life insurance, Disability insurance, Discounts on automobile and homeowner''s insurance, Employee life insurance, Long-term care insurance, Medical coverage, Paid time-off, Pay-for-Performance, Reimbursement accounts, Tuition reimbursement, Vision care coverage, and Work/Life resources.



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