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Irving, TX
(Click company name to view employer profile and all available positions.)
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| Career Field |
Claims
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| Insurance Discipline |
All
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| Relocation Assistance |
Not Available
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| Job Duration |
Full Time |
| Salary Offered |
Open
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Claims Technicians obtain essential information in order to process routine workers'' compensation (WC) claims with typically up to twelve weeks of disability and/or on-going medical management for medical pension claims. Provide injured workers and customers with accurate, timely information and quality service. Claims Technicians also identity potential problems and make claim referral decisions. This position is used in the Managed Medical Unit (MMU).
QUALIFICATIONS
Effective analytical skills required to learn and apply basic policy/contract coverage and recognize questionable coverage/contract situations (which necessitate supervisory involvement) along with effective interpersonal skills to explain the facts and logic used to arrive at decisions in a way that the customer understands. Effective written skills to compose clear, succinct descriptions when posting files and drafting correspondence. Good telephone and typing skills required. Ability to learn when to make proper use of medical management resources, know when to use them and follow through with medical management information received. High school diploma plus 1 to 3 years of related customer service experience or applicable insurance knowledge. Licensing required in some states.
BENEFITS
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and retirement plan, Accidental death & dismemberment insurance, Credit Union membership, Dental coverage, Dependent life insurance, Disability insurance, Discounts on automobile and homeowner''s insurance, Employee life insurance, Long-term care insurance, Medical coverage, Paid time-off, Pay-for-Performance, Reimbursement accounts, Tuition reimbursement, Vision care coverage, and Work/Life resources.
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