May 16, 2008   Bookmark Page Tell A Friend     
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Claim Support Specialist - Construction WC


Edison, NJ

Travelers


(Click company name to view employer profile and all available positions.)

Career Field Claims
Insurance Discipline All
Relocation Assistance Not Available
Job Duration Full Time
Salary Offered Open


SUMMARY:
Perform administrative duties for claim representatives medical case managers and supervisors.  Issue claim payments amounts would be based on local discretion and product line guidelines.  Obtain and document medical information at the direction of the medical case manager.  Assist staff with general office procedures and problems.

PRIMARY DUTIES:
Provide administrative assistance by typing, taking dictation, handling telephone calls, setting up meetings and performing other duties, as assigned.

Maintain activity records and complete required monthly reports.

Maintain and control check issuance, as required.  Pay bills, file forms, photocopy and type, as requested.

Input data and prepare reports, process computer checks, prepare for mailing and maintain appropriate records.

Update files and close files, as requested.  Prepare closed files for shipping and storage.

Maintain up-to-date files, attaching correspondence as appropriate.

Process cancelled checks, credits and document activity on systems note screens, as required.

Manage a daily diary & ICMS to do list through completing requested activities.
 
Customer Service contact in order give, receive, or exchange information.

WORK EXPERIENCE:
Knowledge of claim support functions, including check processing and data entry, is preferred.

COMMUNICATION SKILLS:
Basic communication skills required to request and provide routine data and to respond to oral and written instructions.
Deals with information that is considered personal and confidential.

OTHER:
Manual Skills:
Large parts of daily assignments require motor coordination with finger dexterity, e.g. typing machine operations.

Analytical skills:
Problem solving generally defined, but may need to be clarified in order to proceed.
Requires collecting, compiling and organizing facts and figures in accordance with established procedures.

Customer Focus
Relationship Management
Commitment to Task
Technical



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