May 16, 2008   Bookmark Page Tell A Friend     
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Claim Representative, Auto


Tampa, FL

Travelers


(Click company name to view employer profile and all available positions.)

Career Field Claims
Insurance Discipline All
Relocation Assistance Not Available
Job Duration Full Time
Salary Offered Open


Job Summary:
-Investigate, evaluate, negotiate and resolve claims at the most reasonable cost up to $50,000 in value.
-Satisfy customer needs and ensure file quality.

Critical Responsibilities:
-Provide voice-to-voice contact within 24 hours.
-Obtain facts to determine coverage, liability and causation/damages.
-Evaluate legal liability, and negotiate and resolve claims.
-Establish and maintain appropriate claim and expense reserves.
-Handle litigation, as directed. Develop litigation plan with staff or panel counsel, and track and control legal expenses.  Assure cost-effective resolution.
-Achieve timely and optimal payout results on file inventory.  Provide quality customer service and control payout.
-Understand medical terminology and standard medical procedures, as required of line of business.
-Handle potential fraud claims, working closely with SIU.

Competencies / Qualifications:
-Business Knowledge / System Management
-Communication
-Customer Focus
-Problem Solving / Decision Making
-College degree or comparable work experience
-Florida State 620 license within one year from hire date.
-Completion of claim handling training program
-Strong negotiation and customer service skills
-File Management



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