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Career Field
Operations, Executive/Administration
Insurance Discipline
All
Relocation Assistance
Not Available
Job Duration
Full Time
Salary Offered
Open
SUMMARY: With direct supervision, uses technology to collect, evaluate and analyze management information. Responsibilities expand quickly from routine functions to beginner development of new projects.
PRIMARY DUTIES: Develop and maintain systems requirements; ensure that the company has the capacity to respond to internal customers according to established standards. Help to meet management information needs of internal and external clients according to established standards, including problem research/resolution and customer education. Assist staff management and perform all necessary functions to meet strategic goals and objectives of the unit. Analyze customer requests for changes/new requirements to production system, determine impact on existing systems processes and develop appropriate specifications, enhancements and/or procedures to comply. Assist senior team members in responding to customer service issues. Assist with project plan development and maintenance.
OTHER: Basic knowledge of the use of business/financial technology and database software applications. Analytical/business/financial reporting and/or accounting skills. BS or BA degree required; I.T. concentration may be helpful.
Competencies: Developing knowledge of the insurance business. Good written and oral communication skills. Ability to present subjects clearly to all technical and non-technical audiences. Ability to respond quickly to changing priorities. Takes responsibility for decisions and actions. Manages own work and seeks help as necessary. Basic technical knowledge in the use of spreadsheet / database software applications. Assumes personal responsibility and accountability for meeting business needs. Able to recognize and analyze problem and develop timely, practical and cost-effective solutions with minimal supervision. Able to recognize opportunities for improving customer service and ensure appropriate action is taken.
