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Indianapolis, IN
(Click company name to view employer profile and all available positions.)
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| Career Field |
Loss Control/Risk Management
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| Insurance Discipline |
All
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| Relocation Assistance |
Not Available
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| Job Duration |
Full Time |
| Salary Offered |
Open
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SUMMARY:
Report to Risk Control Boiler & Machinery Field Manager. Deliver quality and timely risk control service to internal and external customers in the assigned territory. Work closely with Boiler and Machinery underwriting and claim groups, in support of making informed decisions to maximize profit and growth. Performs jurisdictional inspections on all accounts, loss control surveys on less complex accounts and claims investigations as assigned. Participate in training opportunities to enhance/develop risk control and product/service knowledge. Support by manager in the identification and evaluation of risks and in the development of Risk Control recommendations.
PRIMARY DUTIES:
At the direction of the Manager, perform loss control surveys, identify key objects, evaluate exposures and controls, develop meaningful loss estimates, and communicate findings to business partners. Apply critical thinking to determine adequacy of control, likelihood of loss, magnitude of loss, and overall insurability.
At the direction of the Manager investigate claims as requested by the claim department. Evaluate elements of the accident, extent of damage, damage verification, invoice review, and cause of loss. Identify external factors that may have contributed to the loss, and opportunities for subrogation. Effectively document, communicate, and report findings.
Conduct boiler and pressure inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, recommending corrective action, and submitting required reports. Explain to customer how these recommendations impact their business, and appropriate courses of action.
Build and maintain productive relationships with underwriting and service teams assigned to support the business, with the broker/agent community, with claim, and with clients.
Manage workload within an assigned territory by utilizing all available resources. Take ownership of the territory and effectively prioritize, plan, and schedule work. Utilize technology resources for maximum efficiency. Respond to customer requests in a timely and professional manner.
EDUCATION/COURSE OF STUDY:
National Board Certification, or combined education and experience in the operation, inspection, or repair of boilers/pressure vessels as required to sit for the National Board examination within six months of employment.
OTHER:
Perform all tasks in strict accordance with The Travelers Boiler & Machinery Safety Program.
Note: In performing the duties required of the position, incumbent may be exposed to:
- Extreme temperatures and humidity
- Soot, dust, dirt and/or sludge
- High noise levels
- Asbestos and/or other toxic elements
- May be required to be around moving, hot, cold, pressurized and/or
- Electrically energized equipment
In performing the functions of the position, the incumbent may be required to:
- Climb, balance, maneuver, at high levels and in dark places
- Walk on uneven surfaces
- Climb through tight openings
- Work in confined spaces
MAJOR COMPETENCIES:
Problem Solving
Develops new methods or approaches to getting the work done
Evaluates information and makes the right choice (decision)
Is resourceful in gaining information/resources to solve business problems
Technical Skills
Demonstrates specific engineering/technical skills necessary to achieve established and stretch business goals
Customer Focus
Identifies customer needs and takes appropriate action to meet those needs
Acts with a sense of urgency
Demonstrates a commitment to delivering an appropriate level of customer service
Interpersonal Skills
Results driven and takes responsibility for own decisions and actions
Manages own work and seeks help as necessary
Works independently and in a team environment
Establishes and maintains effective work relationships
Communication
Clearly expresses ideas
Listens to and understands what others are saying
Shares information and maintains confidentiality
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