Customer Service Professional

Indianapolis, IN

Safeco Insurance

Safeco Insurance, headquartered in Seattle, WA is an industry leader in Property and Casualty products. We employ approximately 7,000 people in several locations across the country. Safeco is a Fortune 500 company traded on the NYSE (SAF). We pride ourselves on our unparalleled commitment to providing outstanding claims service to our customers. Safeco is dedicated to community and values a diverse workforce.

Safeco has an exciting opportunity for a customer focused individual to join our Customer Care Gold Team. Our Customer Care Professionals focus on multiple lines of coverage. As a Customer Care Professional, you will:

• answer inbound customer calls offering solutions to their questions and taking the opportunity to evaluate their policies
• put your consultative skills to work by offering additional products to customers to ensure the most comprehensive coverage
• rely on your sales skills to present products, provide rate quotes and write new business including underwriting the risk.

Qualifications:

• Previous customer service experience is required.
• Ability to adapt to change and execute in a fast paced environment
• Candidates must be able to successfully complete company sponsored training program
• Meet eligibility and testing requirements to obtain a Property and Casualty agency license
• Computer proficiency and experience in a Windows based environment is required
• Candidates must demonstrate the ability to learn and apply new information quickly
• Strong communication skills and ability to negotiate with others required
• Must be able to interpret insurance needs and offer appropriate solutions
• Relocation assistance is not provided with this position.
• This position requires up to 10 weeks of training, Monday through Friday, 8:00 a.m. to 4:30 p.m. beginning 06/30/08.

We are currently hiring to fill shifts between 8:00 AM and 7:00 PM Monday - Saturday.

Note: Applying to this position includes completing an online assessment and typing proficiency evaluation.
If you are an individual who has a passion for customer service and wants to positively impact others, apply now!