May 16, 2008   Bookmark Page Tell A Friend     
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Managing Account Executive


Walonut Creek or Sacramento, CA

Travelers


(Click company name to view employer profile and all available positions.)

Career Field Underwriting
Insurance Discipline Property & Casualty
Relocation Assistance Not Available
Job Duration Full Time
Salary Offered Open


Managing Account Executive
Sacramento or Walnut Creek
TRavelers Select
Reports to Underwriting Director Travelers Express. Responsible for supervision and development of staff of Travelers Express Executives. Works with the Sales Director and Underwriting Director Travelers Express to implement marketing, sales and underwriting strategies in support of short and long-term business plans. Responsible for profitability, growth and retention of assigned book of business and underwriting for Select Travelers Express new and renewal business for assigned agencies. At this level the individual is able to sell and market all Select Account products and negotiate the more difficult accounts. Actively participates in the agency planning process. Acts as a technical referral resource for less experienced underwriters. Actively participates in underwriting or workflow projects with a regional focus.

PRIMARY DUTIES:
Supervisory
Work with Underwriting Director Travelers Express in setting objectives for Travelers Express Underwriting staff and provide formal feedback as respects these objectives on a regular basis.
Complete quality assurance reviews of underwriting staff in accordance with agreed upon sample standards. Provide coaching and training for underwriting staff based on results of Travelers Express Underwriting review process.
Facilitate communication between Sales Executives, Account Executives and Travelers Express Executives and act as a liaison between the Field Office and the Servcie Center/Underwriting Service Facility (SC/USF). Work with SC/USF to ensure underwriting and pricing standards are met. Communicate direction to the SC/USF within designated timelines for renewal and endorsement handling.
Work with Underwriting Director Travelers Express to manage the Agency Review process at the Field Office level to ensure agency authority is being followed. Work with Sales Executives and Travelers Express Executives to implement any necessary action plans.
Responsible for participating in or handling all steps of the Agency Review process or agency platform training, to include IE/IE Net and Agent HQ.
Provide technical underwriting leadership and guidance to underwriters on more complex renewals, endorsements, and issues. Help identify and develop technical training needs within the office and developmental opportunities to continuously build underwriting expertise.
Work with management to establish, refine and implement Travelers Express Underwriting Best Practices. Including workflow analysis, rate grid and special handling changes, and the Red Flag review process.
Demonstrates the ability to build partnerships with other business groups and identifies and delivers agency and product solutions at the account level.
Maintains an understanding of all Travelers products, services and solutions and initiates discussions with other business units as appropriate.

Underwriting
Support long and short term business strategies to effectively achieve profit and growth objectives. Follow Select Travelers Express Underwriting Best Practices to evaluate new and renewal Select Accounts business to accept, decline, modify, rate, and quote these accounts.
Underwrite and price accounts in support of the strategic business plan. Ensure production and underwriting objectives are achieved. Negotiate price, product, and coverage issues on individual accounts. Recognize opportunities to negotiate and sell Select platform.
Analyze and respond to issues and problems that affect production and loss ratio objectives on assigned book of business. Take corrective action and/or refer the problem to the appropriate area within the organization.
Develop and maintain strong agency relationships and is knowledgeable about the competitive marketplace.
Analyze and evaluate viability of book rollover opportunities. (Due diligence).
Responsible for quality control through handling of agency referrals and policy issuance, as well as compliance with all regulatory requirements.

WORK EXPERIENCE:
Minimum five years Commercial Underwriting experience; two years management experience

OTHER:
Leadership
Strong communication skills
Ability to translate technical knowledge to others
Develop a high degree of trust through demonstrated personal integrity and ethics

Business Knowledge
Strong knowledge of Property Casualty business/products
Strong analytical ability

Underwriting
Minimum five years Commercial Underwriting experience
Expert technical underwriting skills
Strong automation skills, including rating systems/platform (IE/IE Net, Gen-A-Rate, Agent HQ), Word, Excel, PowerPoint, Outlook, etc.
Ability to execute Select Travelers Express Underwriting Best Practices.

Sales
Knowledge of competitive market conditions
Ability to identify customer needs and take appropriate action to meet those needs.
Strong negotiation skills
Ability to build and maintain profitable agency relationships.

Financial
Understands the business objectives and can act in a decisive manner to achieve financial results
Takes action to achieve financial targets.

Teamwork
Ability to manage own work and direct the work of others
Demonstrated ability to work independently and in a team environment
Demonstrated ability to work in a fast paced, decision oriented environment

Management
Ability to manage multiple tasks (strong organizational skills)
Takes responsibility for decisions and actions
Manages own work

Communication
Deliver clear and concise messages to co-workers and the agency plant via oral and written material
Familiarity with and ability to articulate Select platform and underwriting strategy to internal and external contacts.

Selection and Development of People
Effectively mentor and coach staff.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.



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