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Richmond, VA
(Click company name to view employer profile and all available positions.)
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| Career Field |
Claims
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| Insurance Discipline |
All
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| Relocation Assistance |
Not Available
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| Job Duration |
Full Time |
| Salary Offered |
Open
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***Thank you for your interest in this job posting. We are currently accepting resumes and inquires for possible future positions.***
Travelers is currently seeking Inside Property Unit Managers and Outside Property Unit Managers to manage claim professional teams in the Richmond, VA market.
UNIT MANAGER, INSIDE PROPERTY
Provide overall leadership and direction to a team of inside claim handlers including coaching, mentoring and development.
PRIMARY DUTIES:
Ensure appropriate deployment of resources to maximize productivity and unit cost
Effectively manage ULAE and ALAE to help promote competitiveness in the market place
Periodic customer, agent and broker visitation
Preparation and participation in account file reviews
Ensure focus on achievement of scorecard results and file quality consistent with Best Practices and Special Account communications
EDUCATION/COURSE OF STUDY:
College degree preferred or equivalent work experience
WORK EXPERIENCE:
Claim management experience leading a team of inside or outside residential property adjusters strongly preferred.
COMMUNICATION SKILLS:
Excellent oral and written communication skills
COMPUTER SKILLS:
Computer literate
Basic typing skills
OTHER:
Current knowledge of jurisdictional laws and regulations
Customer Focus
Decisiveness
Ability to energize others/demonstrated leadership skills
Flexibility
Integrity
Influence and persuasion
Flexibility
Decisiveness
Leadership
Energizing others
Planning, prioritizing, goal setting
UNIT MANAGER, OUTSIDE PROPERTY:
Provide overall leadership and direction to a team of outside residential claim reps including coaching, mentoring and development.
PRIMARY DUTIES:
Ensure appropriate deployment of resources to maximize productivity and unit cost
Effectively manage ULAE and ALAE to help promote competitiveness in the market place
Periodic customer, agent and broker visitation
Preparation and participation in account file reviews
Ensure focus on achievement of scorecard results and file quality consistent with Best Practices and Special Account communications
EDUCATION/COURSE OF STUDY:
College degree preferred or equivalent work experience
WORK EXPERIENCE:
Claim management experience managing a team of outside residential property adjusters preferred
COMMUNICATION SKILLS:
Excellent oral and written communication skills
COMPUTER SKILLS:
Computer literate
Basic typing skills
OTHER:
Current knowledge of jurisdictional laws and regulations
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