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Orlando, FL
(Click company name to view employer profile and all available positions.)
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| Career Field |
Clerical, Entry Level, Claims
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| Insurance Discipline |
All
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| Relocation Assistance |
Not Available
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| Job Duration |
Full Time |
| Salary Offered |
Open
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SUMMARY:
Performs mail processing and distribution for claim representatives, medical case managers and supervisors. Assists staff with general office procedures and problems. May issue claim payments amounts based on local discretion and product line guidelines. May obtain and document medical information at the direction of the medical case manager. Is cross trained to fill in for other duties as needed.
PRIMARY DUTIES:
Receiving and distributing mail. Prepare outbound mail and express shipments. Index unidentified mail through different PC applications.
Provide administrative assistance by typing, handling telephone calls, setting up meetings and performing other duties, as assigned.
Maintain activity records and complete required monthly reports.
Pay bills, file forms, and photocopy as requested.
Input data and prepare reports, process computer checks, prepare for mailing and maintain appropriate records.
Update files and close files, as requested. Prepare closed files for shipping and storage.
Maintain up-to-date files, attaching correspondence as appropriate.
Manage a daily diary & ¿to do¿ list through completing requested activities.
Customer Service contact in order to give, receive, or exchange information.
Provide administrative assistance by typing, taking dictation, handling telephone calls, setting up meetings and performing other duties, as assigned.
Resourceful, self-motivated, and able to work effectively with little supervision.
WORK EXPERIENCE:
Knowledge of claim support functions, including check processing and data entry, is preferred.
Good working knowledge of desktop software (Excel, Word) with easy adaptability to PC-based tracking, email, and research programs
COMMUNICATION SKILLS:
Basic communication skills required to request and provide routine data and to respond to oral and written instructions.
Deals with information that is considered personal and confidential.
OTHER:
Manual Skills:
Part of daily assignments requires motor coordination with finger dexterity, e.g. typing machine operations.
Ability to lift 50 pounds and push 150 pounds.
Analytical skills:
Problem solving generally defined, but may need to be clarified in order to proceed.
Requires collecting, compiling and organizing facts and figures in accordance with established procedures.
Leading Self :
Commitment to Task Leading to Results
Conflict Management
Flexibility
Demonstrates Self Awareness
Applies Critical Thinking
Communicates Effectively and Influences Others
Exhibits Courage, Conviction and Credibility
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