Skip to main content

This job has expired

Policy Administration Specialist

Employer
Gainsco Auto Insurance
Location
Dallas, Texas
Salary
Not Specified
Closing date
Feb 8, 2019

Job Details

GAINSCO Auto Insurance markets non-standard private passenger automobile products through retail agencies, in Texas, New Mexico, Arizona, Oklahoma, Florida, Georgia, South Carolina, Virginia, Tennessee, and Utah. GAINSCO Auto Insurance has fully integrated insurance capabilities, including marketing, underwriting, customer service and claims handling. Our operations are bilingual (English/Spanish).

Job Purpose: To provide policy administrative support and customer service to customers, agents and territory managers, by offering knowledgeable information based on state specific guidelines and procedures. To make sound underwriting decisions in response to requests.

% of Time - Results Expected and Duties Performed

75% - Meets Policy Administration work standards by following production, productivity, quality, compliance, and customer-service guidelines. Multi-tasks within the Policy Administration area, as assigned; Work assigned will include policy administration reports and related tasks; Provides customer service phone call backup as assigned; meets individual goals as pre-determined to ensure departmental compliance guidelines are met on a daily basis.

15% - Ensures that insurance policies are adequately worked and updated by processing endorsements, renewals, and by correcting policies, etc.

10% - Assist with special projects/reports, and other tasks as needed.

Required behaviors for all positions:

  • Communicate with co-workers, management, customers, vendors, and others in a courteous and professional manner
  • Conform with and abide by all Company codes, regulations, policies, values, work procedures and instructions
  • Adherence to Company attendance policy

Education: High School Diploma or equivalent

Experience: Prior customer service experience in an auto insurance industry is required.

Skills and Abilities: Excellent customer service skills; excellent written communication skills, ability to mentor; leadership skills; time management skills; organizational skills.

Compensation: Competitive salary commensurate with experience. Excellent benefits package: medical, dental, vision insurance, life insurance, short term and long term disability insurance, 401K, Paid Vacation and Holidays.

GAINSCO is an Equal Employment Opportunity Employer

Company

Want to join the GAINSCO team?

GAINSCO’s fast growth as a company has reflected the outstanding success of our insurance products and our leadership in the marketplace translating into an exceptional opportunity for your career.

We offer a competitive salary and excellent benefits package. Our regional offices and employment opportunities are located in Dallas and Miami. Field and sales positions may also exist in other cities and states.

GAINSCO Auto Insurance® is a Dallas, Texas-based property and casualty insurance company concentrating on the non-standard personal auto insurance market, specializing in minimum-limits personal auto insurance. GAINSCO Auto Insurance is an expansionary company, selling its insurance policies in 17 states through independent agents as well as directly to customers via digital channels. Our insurance operations are conducted through MGA Insurance Company, Inc.  GAINSCO, Inc. was established in 1978 and has a regional office in Miami, Florida.  In December 2020, State Farm Mutual Automobile Insurance Company acquired GAINSCO, Inc. and its subsidiaries.

OUR MISSION

At GAINSCO, we seek to help those who need our assistance by providing essential automobile coverage protections, quality customer services, and exceptional claims responses that fulfill our promise to customers.

Company info
Website
Telephone
800-699-1561
Location
3333 Lee Parkway Suite 1200
Dallas
Texas
75219
US

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert