FNOL Representative

Chatsworth, California
Not Specified
Oct 18, 2016
Dec 17, 2016
Job Type
Not Specified
Career Level
Not Specified
Job Summary:

Kemper Services Group has an immediate need for a Customer Service/FNOL Representative. This position will be full time taking inbound calls.

As a First Notice of Loss Representative (FNOL), you are part of the Kemper auto claims team that delivers on a promise to provide exceptional service to our customers who have experienced a recent insurance loss.

The FNOL Representatives are Kemper's first line contact with our customers. You will answer inbound calls from policyholders and claimants and accurately input all necessary information into the FNOL application to complete a First Notice of Loss Report. You will assist customers in a professional and courteous manner and input all overnight claim reports in a timely and accurate manner.

Position Qualifications:

• High School Diploma or equivalent.
• Fluency in Spanish is a plus but not required
• 2 + years Customer Service or call center experience.
• Microsoft Suite knowledge essential

Apply here for a job where you can be appreciated: http://bit.ly/FNOLRep4193

Our employees enjoy great benefits:

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Protect what you love with discounts on home and auto insurance products.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

Kemper at a glance

With $8 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in home, auto, life, health and valuables insurance products for individuals, families and businesses.

Kemper's underwriting companies* are rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper services six million policies and ranks among the top 25 personal lines property and casualty writers.

*Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V

~CB~ ~M~