Member Services Customer Service Counselor
- Career Level
- Not Specified
We currently have a full-time (37.5 hrs/wk) Member
Service Counselor position available in our Member Service Department located
at Motor Square Garden Administrative Offices. We are seeking individuals who
understand the meaning of Providing Legendary Customer Service and
are committed to creating Members for Life!
members inquiries and concerns by telephone, fax, and e-mail related to
membership information, membership sales, auto travel products, financial
Services, various products/services offered by AAA, and emergency road
enters all data in the appropriate computer system in accordance with
departmental guidance to co-workers in the branches, call centers, and
for researching and resolving member issues in all areas.
Scheduled Days and Hours:
be available Monday through Friday 12n - 8pm.
and days may vary according to business needs.
Required Education, Experience, and/or Skills:
school education or equivalent experience is required.
have excellent communication and customer service skills.
have the ability to work in a high stress, fast paced environment.
be able to type 30 WPM.
reading ability required.
We offer an outstanding benefits package including: medical,
dental and vision coverage; life insurance; FREE AAA Plus membership; paid time
off (vacation, personal, holidays and sick days); and a 401(k) with a generous
To apply for this position please CLICK HERE