Customer Service Representative

Moosic, Pennsylvania
Not Specified
Oct 17, 2016
Dec 16, 2016
Customer Service
Job Type
Not Specified
Career Level
Not Specified
Job Summary:

Start your insurance career with Kemper Insurance! Kemper has great opportunities for recent college graduates and for those interested in a career change. Located on Montage Mountain, Kemper offers a starting salary $14.00 to $15.00 per hour depending on experience and has an immediate need for professional and motivated Customer Service Representatives to work in our Moosic call center.

Our Customer Service team is the front line, and is charged with the mission of assisting our brokers in providing the best service possible to our mutual insured. The team consists of insurance professionals who are knowledgeable and empowered to take action. Answering calls from brokers and insured, reviewing policy details, billing history, and taking payments as well as reviewing and processing change requests via phone, fax or online Chat.

We provide paid training where you will learn the necessary skills and acquire license to be successful. Training hours are 8 am to 4:30 pm Monday - Friday. Upon successful completion of training you will be assigned a full time shift that will start between 9 am to 12:30 pm.

Split shifts and 4 day work weeks can be accommodated.

Position Qualifications:

• 2+ years of general office, call center or service experience

• College degree desirable but not required

• Ability to build strong relationships with our brokers, insured's, and colleagues

• Aptitude to effectively work with teammates to ensure seamless customer experience

Additional consideration given to applicants who hold an active property and casualty license.

Apply here for a job where you can be appreciated:

Our employees enjoy great benefits:

• Qualify for your choice of health and dental plans within your first month.
• Save for the future with robust 401(k) match, Retirement Plans, Health Spending Accounts.
• Learn and Grow with our Tuition Assistance, Paid Certifications and Continuing Education programs.
• Contribute to your community through United Way and Volunteer programs.
• Balance your life with flexible Paid Time Off and Business Casual Dress.
• Protect what you love with discounts on home and auto insurance.

Kemper at a glance

With $8 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in home, auto, life, health and valuables insurance products for individuals, families and businesses.

Kemper's underwriting companies* are rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper services six million policies and ranks among the top 25 personal lines property and casualty writers.

*Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice.
An Equal Opportunity Employer, M/F/D/V ~CB~ ~M~