Customer Service Representative

Oklahoma City, Oklahoma
Not Specified
Oct 17, 2016
Dec 16, 2016
Customer Service
Job Type
Not Specified
Career Level
Not Specified
Position Summary:

As a Customer Services Representative, you will deliver exceptional service to our customers, agency field representatives, and providers. Answer questions, resolve problems, provide information, and furnish supporting documentation, while adhering to established guidelines and procedures. Maintain all appropriate records relating to the customer and transaction activity.

Position Qualifications:

• One year previous call center experience
• Must type a minimum of 35 WPM
• Excellent customer service skills (written and oral)
• Ability to listen, understand and address inquiries
• Self-directed, discreet & confidential with a positive work ethic
• Organizational skills, able to balance production and quality requirements
• Basic math, MS Outlook, Word & Excel skills
• English/Spanish bilingual preferred but not required
• Health Insurance background a plus
• High School or equivalent

Apply here for a job where you can be appreciated:

Our employees enjoy great benefits:

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Protect what you love with discounts on home and auto insurance products.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

Kemper at a glance

With $8 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in home, auto, life, health and valuables insurance products for individuals, families and businesses.

Kemper's underwriting companies* are rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper services six million policies and ranks among the top 25 personal lines property and casualty writers.

*Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice.
An Equal Opportunity Employer, M/F/D/V ~CB~ ~M~