Travel Agent- New Castle PA- Full Time

New Castle, Pennsylvania
Not Specified
Oct 16, 2016
Dec 15, 2016
Job Type
Not Specified
Career Level
Not Specified

AAA is a strong and vibrant member service organization, providing automotive, travel, insurance, and financial products and services to millions of members for over 100 years. AAA's reputation and stability, along with new and exciting innovations, are a result of the career-minded, service-driven professionals on our team. AAA East Central is an affiliate of the national AAA network with offices across the U.S. We are united by a common mission and common values of excellent member service!

AAA East Central is looking for an energetic, driven, and sales-focused individual to join our team and provide Legendary Service as a Full-Time Travel Agent at our New Castle office. Business hours at this location are Monday-Friday, 9am-5pm, and Saturdays 10am-2pm.

Compensation: $10.79-$11.83 per hour, based upon experience, plus opportunities to earn incentives and commissions

  • Proactively promote, sell, and secure reservations for a variety of travel services, including travel by air, bus, rail or ship; package tours, car rentals, hotels, resorts, and travel insurance
  • Plan domestic and foreign travel itineraries for clients' travel needs
  • Process requests for travel literature and brochures
  • Maintain knowledge of evolving travel industry, technology, and AAA policies, procedures, products and services
  • Operate automated reservation and ticket system
  • Maintain travel documents, invoices, and client files in accordance with AAA standards
  • Sells domestic and foreign travelers checks
  • Takes passport photos and issues International Driving Permits
  • Collects and disburses payments for travel arrangements as required
  • Balances and prepares daily deposits as necessary
  • Pursues opportunities to generate additional sales, including membership sales



  • Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences--please describe in cover letter or resume
  • Strong PC & Internet skills; Experience with an automated reservation system, such as Apollo preferred
  • Excellent communication skills, both written and verbal
  • Sales-oriented self-starter
  • Outstanding interpersonal skills
  • Must have the ability to communicate effectively with clients
  • Ability to compose and type client correspondence
  • The selected candidate will be required to successfully complete a pre-employment criminal background check and drug screen

  • Medical, dental and vision insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending account
  • Paid holidays, sick days, vacations
  • Tuition reimbursement
  • 401(k) plan with employer match
  • Free AAA Plus membership
  • Employee assistance program

AAA is an Equal Opportunity Employer
To apply for this position please CLICK HERE