About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.

Technology Engineer

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Under general supervision, demonstrates a general understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management, and technical resources. Facilities and/or participates in the design, development, and implementation of technology solutions supporting one or more business and/or technology area. Ability to multi-task in an environment of changing priorities. This job does not manage others.

Primary Job Duties & Responsibilities
Evaluates systems specifications regarding customer requirements, transforming business specifications into cost-effective, technically correct solutions. Executes and/or manages change related task. Troubleshooting and root cause analysis of technical related issues. Prioritizes work and manages projects within established budget objectives and customer priorities. Ability to capture requirements and provide solutions. Responsible for adhering to established quality control and security protocols. Ability to create and technical procedures. Provides the division, department and business area management with timely and accurate information regarding the status and performance of the assigned project(s). Builds, leverages, and maintains effective alliances across technical and business community. Interacts with customers to achieve efficient, effective results. Multi-tasks and prioritizes in accordance with business priorities and production availability requirements. Conducts periodic on call duties. Other duties as assigned.

Education, Work Experience & Knowledge
High School Diploma or equivalent required.
1 year of experience in Technology required.

Bachelor's degree in Technology or related field preferred.
3 years of experience in Technology preferred.
Developing knowledge of Infrastructure technologies such as Network, Database, Server, Storage etc. preferred.

Job Specific & Technical Skills & Competencies
  • Intermediate knowledge of one or more of the following technical skills: Foundational IT Infrastructure Operating Systems Software And The knowledge of process discipline and IDLC methodology.
  • Scripting experience - preferably with Python, PowerShell, Perl.
  • Strong technical, analysis, debugging and problem resolution skills.
  • Strong written and verbal communication, interpersonal, customer-service and follow up skills.
  • Ability to work independently or as part of a highly collaborative team environment.
  • Ability to handle multiple priorities and perform at a high level under pressure.
  • Committed to high quality work and timely deliverables.

Environmental/Work Schedules/Other
Work Schedules Weekend work hours (Frequency) DOJ Overnight work hours (Frequency) DOJ Holiday work hours (Federal and religious) (Frequency) DOJ

Physical Requirements
Operates standard office equipment (Frequency) Sitting (can stand at will) (Frequency)

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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