About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.

RC Consultant B&M

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Report to Risk Control Boiler & Machinery Field Manager. Deliver quality and timely risk control service to internal and external customers in the assigned territory. Work closely with Boiler and Machinery underwriting and claim groups, in support of making informed decisions to maximize profit and growth. Performs jurisdictional inspections on all accounts, risk evaluations on less complex accounts and claims investigations as assigned. Participate in training opportunities to enhance/develop risk control and product/service knowledge. Support by manager in the identification and evaluation of risks and in the development of Risk Control recommendations

Primary Job Duties & Responsibilities
At the direction of the Manager, performs risk evaluations, evaluate exposures and controls, develop meaningful loss estimates, and communicate findings to business partners. Apply critical thinking to determine adequacy of control, likelihood of loss, magnitude of loss, and overall insurability. At the direction of the Manager investigate claims as requested by the claim department. Evaluate elements of the accident, extent of damage, damage verification, invoice review, and cause of loss. Identify external factors that may have contributed to the loss, and opportunities for subrogation. Effectively document, communicate, and report findings. Conduct boiler and pressure inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, recommending corrective action, and submitting required reports. Explain to customer how these recommendations impact their business and appropriate courses of action. Build and maintain productive relationships with underwriting and service teams assigned to support the business, with the broker/agent community, with claim, and with clients. Manage workload within an assigned territory by utilizing all available resources. Take ownership of the territory and effectively prioritize, plan, and schedule work. Utilize technology resources for maximum efficiency. Respond to customer requests in a timely and professional manner.

Education, Work Experience & Knowledge
National Board Certification, or combined education and experience in the operation, inspection, or repair of boilers/pressure vessels as required to sit for the National Board examination within six months of employment.

Environmental/Work Schedules/Other
Perform all tasks in accordance with the Travelers Boiler & Machinery Safety Program. B&M Risk Control personnel should be certain that proper accident prevention and hygiene controls are in place for all tasks and should not expose themselves to: - Unguarded elevations and unsecured ladders, or non-standard or unsafe means of ascent or descent. - Confined spaces that have not been verified as having sufficient oxygen, and verified are free of any toxins above OSHA action levels. - Confined spaces that contain explosive materials - Flammable liquids - Asbestos, or any other toxic materials - Moving equipment - Unguarded machinery - Exposed electrical conductors - Boilers, pressure vessels and machinery that has not been properly locked out and tagged out to a condition of zero energy of all forms. - Eye and ear hazards - Extremely hot or cold surfaces or ambient conditions. In performing the functions of the position, the incumbent may be required to: - Climb, balance, maneuver, at high levels and in dark places - Walk on uneven surfaces - Climb through tight openings - Work in confined spacesMAJOR COMPETENCIES: Problem Solving Develops new methods or approaches to getting the work done Evaluates information and makes the right choice (decision) Is resourceful in gaining information/resources to solve business problems Technical Skills Demonstrates specific engineering/technical skills necessary to achieve established business goals Utilizes Risk Control workstation computer system applications to efficiently manage territorial workload, schedule and complete all job assignments Customer Focus Identifies customer needs and takes appropriate action to meet those needs Acts with a sense of urgency Demonstrates a commitment to delivering an appropriate level of customer service Interpersonal Skills Results driven and takes responsibility for own decisions and actions Manages own work and seeks help as necessary Works independently and in a team environment Establishes and maintains effective work relationships Communication Clearly expresses ideas Listens to and understands what others are saying Shares information and maintains confidentiality.

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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