Membership Retention Agent
- Career Level
- Not Specified
This position makes outbound phone calls to expired members within the Texas market and other ACE Footprint markets. The Member Retention Unit Agent directly dials members and is responsible for renewing memberships and securing automatic renewal payment.
This position requires the ability to overcome objections and provide relevant membership benefits to encourage continuous membership business. During the sales process, obstacles and conflicts can arise requiring the ability to multi-task and quickly provide solutions to various issues.
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