Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Under general supervision, responsible for the production and retention of a profitable book of business within an assigned territory that is consistent with overall business unit Property & Casualty strategy and objectives. Primary coverages include property, general liability, auto, and workers compensation. Primary responsibilities include: Underwriting new and renewal business. Sales, agency development and management. Building and maintaining productive relationships with agents and brokers. Consistently achieving budgeted financial results. Collaborating with business units and region colleagues as well as internal/external business associates. This job does not lead others.
Primary Job Duties & Responsibilities
Underwriting Sales and Marketing: Manages flow of new and renewal business. Manages agency relationships. Lead or participate in agency training sessions. May be sought out by broker/agent for expertise regarding industry and local issues. Primary agency or broker relationship is producer / internal broker. Leverages agent/broker relationships to drive new business opportunities via existing relationships as well as where there is no existing relationship; continually prospects for new opportunities. Achieves and/or surpasses agency/broker visibility goals. Acts as a business partner to agents and brokers. Uses strong negotiation skills and deep product knowledge to meet the needs of the account. Develops agency plant sales/business plan. Sales activities should include some of the larger and more important agency/brokers/clients. Participates in, and may lead, underwriting/agency meetings. Actively contributes in Region and/or Business Unit sales meetings. Regularly attends agency/broker events and/or industry functions. Takes the initiative to partner with colleagues in other Travelers business units to cross sell all Travelers products. Is able to utilize analytics and tools to assist in the sale and pricing (if applicable) of accounts. Other duties as assigned.Underwriting & Pricing: Underwrites and assesses risk for small to larger renewals and new business items in conjunction with business unit strategies. Considers different approaches toward risks to maximize profitability. Makes appropriate decisions within own underwriting authority. Underwrites moderately complex-to-complex accounts/risks. Manages the submission and underwriting process for own agency plant. Can easily articulate whether or not account is within or outside underwriting appetite/strategy, along with the reasons for that determination. Independently sets account strategy, occasionally partners with MD to set account strategy. Makes decisions regarding pricing, capacity, terms and conditions based on analyses on complex accounts. Proactively collaborates with regional and Home Office underwriters. Maintains accurate underwriting documentation and information. Meets quality assurance standards. May act as a region or industry resident expert.
Education, Work Experience & Knowledge
Bachelor degree preferred Typically has a minimum of 3-6 years? experience. Industry Knowledge Understands the local insurance marketplace, industry business operations, critical issues and financial drivers that affect the BU, region and local office. Is able to apply that understanding to the sales plan, pricing strategy and underwriting strategy. Continuously seeks out market insight from others and uses acquired knowledge to assist less experienced employees. Product Knowledge Knowledge of BU products/coverages and pricing and the linkages to strategy and can easily explain them to others. Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work
Job Specific & Technical Skills & Competencies
Systems: Ability to use all Bond & Financial Products technology tools proficiently Negotiation: Negotiates skillfully in difficult situations. Understands the motivations of others and incorporates this knowledge into negotiations. Accountability: Takes ownership and responsibility for actions and outcomes, performance and results. Analytical Thinking: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Change Management/Resilience: Remains energized and focused in the face of ambiguity, change or strenuous demands. Communication: Demonstrates effective verbal, written and listening communication skills. Customer Focus: Provides service excellence to internal or external clients. Judgment/Decision Making: Exercises sound judgment, makes decisions and commits to a position. Leveraging Differences: Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Relationship Management: Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Teamwork: Works together in situations when actions are interdependent and a team is mutually responsible to produce a result Openness to Influence, Flexibility: Takes ideas different from own seriously; shares responsibility and collaborates with others; accepts criticism well; doesn?t assume a single best way. Self-Awareness: Has an accurate picture of strengths and weaknesses and is willing to improve. Seeks Opportunities to Learn: Seeks out experiences that may change perspective or provide an opportunity to learn new things. Leadership Stature: Provides good role model for employees and keeps a positive attitude. Credibility: Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions.
Requires travel minimum 20% of time.
Operates standard office equipment Requires extended periods of computer use Requires extended periods of sitting
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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