Subrogation Adjuster

Albany, New York
Not Specified
Oct 13, 2016
Dec 12, 2016
Job Type
Not Specified
Career Level
Not Specified

Title_Subrogation Adjuster_

About the OrganizationAmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage.

PositionSubro Adjuster

LocationNY, Albany


Overview+ Facilitate recovery of money paid on mid-level to larger claims by the AmTrust North America Claims organization or by affiliated AmTrust North America Companies.
  • Is responsible for the prompt and efficient examination, evaluation, supplemental investigation, and resolution of liens of claims being handling in the subrogation unit.

    Essential Functions:+ Provides quality service to all customers
  • Verifies liability and negligence scenarios for the jurisdiction in question.
  • Places all viable adverse parties, their legal representatives and insurance companies on notice of our lien.
  • Coordinates additional investigation as needed by gathering all pertinent information and determining the extent of possible recovery. Does additional liability investigation as determined by the needs of the file and request of the unit leadership.
  • Responsible for updating the subrogation screen in the claims system and sets follow-up diaries as needed.
  • Negotiates liens with adverse parties, attorneys and carriers.
  • Obtains investigative material such as police reports, investigative reports and assigns experts as needed.
  • Controls loss adjustment expenses.
  • Documents all correspondence, reports, discussions and decisions.
  • Works closely with the primary claim analyst to coordinate the subrogation investigation with the underlying file needs.
  • Notifies the primary claim analyst of any situations which may affect the underlying claim.
  • Does queries in appropriate databases to develop additional recovery sources.
  • Any other tasks or responsibilities assigned.

    Open Date10/11/2016

    Position Requirements

    Job Qualifications:+ Good analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions.
  • Good understanding of liability and negligence, multijurisdictional exposure preferred.
  • Excellent negotiation skills
  • Ability to work independently with self-initiative.
  • Excellent computer skills including are needed due to multiple claim systems and automated recovery tools such as ISO, Arbitration Forums, etc.
  • Sound command of the English language--its grammar, syntax and style, including an understanding of the conventions of punctuation and capitalization.
  • Excellent spelling ability and proofreading skills.
  • Effective communication skills; ability to obtain information from others and deliver information to others orally and in written form.
  • Organization skills; Business math Skills; Business telephone skills.
  • Ability to carry out detailed written or verbal instructions; ability to respond to requests effectively and efficiently.
  • Ability to work effectively with supervision and direction and exhibit good common sense.
  • Ability to perform 80 percent sedentary work, exerting up to 10 pounds of force occasionally and negligible force frequently or constantly to move objects, including the human body. May be asked to exert up to 20 pounds of force periodically as needs arise.

    Education:+ College degree is not a prerequisite for this position; however, incumbents should possess such skills and knowledge as are normally gained in the successful completion of a 4-year college program.
  • Insurance coursework (I.e. IIA, CPCU, SCLA, AEI), is beneficial.

    Experience:+ Knowledge of claims handling and state laws and insurance regulations.
  • Minimum of three years prior adjusting experience in an insurance-related claims field is required.
  • Exceeds expectations in current position.

    Technical Proficiencies:+ Valid adjusters' license(s) in appropriate states or ability to obtain such.

    Other Competencies or Skills:+ Attained or working toward the CSRP (Certified Subrogation Recovery Professional) designation.

    Reserve Authority:N/A

    Key Performance Indicators:+ Ability to handle a high volume desk with high intake of new assignments and high pending.
  • Ability to manage diary effectively.
  • Ability to understand the cost vs. risk of subrogation and effectively use solid claim skills to resolve liens effectively.
  • Effective use of Intercompany Arbitration with timely filing, timely evidence submission and appropriate follow-up.
  • High level of internal customer service to assigning claim offices and claim professionals.


    Req NumberCLA-16-00405


    Number of Openings1

    Employee Referral Eligible

    Employee Referral PayoutThis position is currently accepting applications.