Customer Service Representative - Inbound Call Center
Progressive Insurance  •  Mayfield Village, Ohio  •  Posted: 10/12/2016


Customer Service Representative - Inbound Call Center

Job Number: 140504

Customer Service Representative – Inbound Call Center

We're Hiring for January 2017!

Progressive is growing and we're looking for talented people to join our call center team. We can help you find a position that best fits your skills and experience, whether you're searching for a new job or are interested in continuing your career. As a successful, always evolving company, Progressive may be that perfect place for you.

For our call center reps it's all about helping people. We have a variety of positions available where you can apply your passion by assisting our customers with their insurance needs.

Job Opportunities:

  • Inbound Sales Reps (entry level and experienced) to offer new customers the best products for their needs

  • Customer Service Reps to support existing customers managing their policies

  • Claims Reps to care for customers who've been in an accident

We'll provide you with extensive training and pay you while you learn. You'll have the support of a collaborative team and the opportunity to develop your career with Progressive.

Pay Rate: $15 to $19.00 per hour depending on experience, plus:

  • An additional 10-15% when you work evening or weekend hours

  • An annual bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance

Schedule: Most schedules will include a weekend day and evening hours. *Work From Home opportunities may be available after 10 weeks of on-site training.

What we look for:

We're looking for talented people who strive for excellence and have a passion for helping others.

Qualifications: One or more years of college education or relevant work experience. Work or educational experience must include:

  • Customer service, sales and/or influencing others

  • Fast paced and changing environment

  • Multitasking and time management

  • Effective communication, verbally and in writing

  • Computer skills

Benefits & Perks:

As the fourth largest auto insurance company, Progressive offers the confidence and stability that comes with working for a successful and growing organization. Progressive employees also benefit from:

  • Paid training, tuition assistance and career development

  • Diverse, welcoming culture with Employee Resource Groups

  • Casual dress (yes, you can wear jeans to work!)

  • Onsite gym and wellness program with discounts and rewards

  • Onsite healthcare at large locations

  • The standard benefits (medical, dental, vision, paid time off, 401k)

Apply now and we'll help you begin your Progressive career in a job you'll love!

Equal Opportunity Employer

Job: Contact Center

Primary Location: United States-Ohio-Mayfield Village

Schedule: Full-time

Employee Status: Regular

Job Title:
Customer Service Representative - Inbound Call Center
Not Specified
Job Type:
Mayfield Village, Ohio