At Progressive, our diverse group of more than 26,000 talented professionals come from all walks of life and all fields of business— spanning six large corporate offices and hundreds of smaller claims and legal offices around the country.
Whether it's the pride of working for a successful, Fortune 200 Company or the enjoyment of experiencing a unique work environment every single day—you'll soon find out there are a lot of perks to working here.
Progressive is a place where innovation and collaboration are a way of life, where hard work is celebrated and rewarded, where you can see what you're truly made of … and love what you do.
Customer Service Representative – Inbound Call Center
We're Hiring for January 2017!
Progressive is growing and we're looking for talented people to join our call center team. We can help you find a position that best fits your skills and experience, whether you're searching for a new job or are interested in continuing your career. As a successful, always evolving company, Progressive may be that perfect place for you.
For our call center reps it's all about helping people. We have a variety of positions available where you can apply your passion by assisting our customers with their insurance needs.
Inbound Sales Reps (entry level and experienced) to offer new customers the best products for their needs
Customer Service Reps to support existing customers managing their policies
Claims Reps to care for customers who've been in an accident
We'll provide you with extensive training and pay you while you learn. You'll have the support of a collaborative team and the opportunity to develop your career with Progressive.
Pay Rate: $15 to $19.00 per hour depending on experience, plus:
An additional 10-15% when you work evening or weekend hours
An annual bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance
Schedule: Most schedules will include a weekend day and evening hours. *Work From Home opportunities may be available after 10 weeks of on-site training.
What we look for:
We're looking for talented people who strive for excellence and have a passion for helping others.
Qualifications: One or more years of college education or relevant work experience. Work or educational experience must include:
Customer service, sales and/or influencing others
Fast paced and changing environment
Multitasking and time management
Effective communication, verbally and in writing
Benefits & Perks:
As the fourth largest auto insurance company, Progressive offers the confidence and stability that comes with working for a successful and growing organization. Progressive employees also benefit from:
Paid training, tuition assistance and career development
Diverse, welcoming culture with Employee Resource Groups
Casual dress (yes, you can wear jeans to work!)
Onsite gym and wellness program with discounts and rewards
Onsite healthcare at large locations
The standard benefits (medical, dental, vision, paid time off, 401k)
Apply now and we'll help you begin your Progressive career in a job you'll love!
Equal Opportunity Employer
Job: Contact Center Primary Location: United States-Ohio-Mayfield Village Schedule: Full-time Employee Status: Regular