General Adjuster

New York City, New York
Not Specified
Oct 11, 2016
Dec 10, 2016
Job Type
Not Specified
Career Level
Not Specified
This position handles large homeowners and commercial property losses. Adjuster has at least 5 years of property experience and is comfortable handling larger more complex losses independently, professionally and efficiently. In addition to handling losses, the Regional General Property Adjuster is accountable to capitalize on marketing opportunities to assist in growing the business for CLUS.

Principle Accountabilities:

• Examines claim form, policy and other records to determine insurance coverage. It is noted that the investigation method will vary according to claim type.

• Consistently produces high quality product with superior customer service that is timely and responsive.

• Interviews, telephones or corresponds with claimant and witness; consults policies; inspects property damage to determine extent of client's liability.

• Prepares reports of findings and negotiates settlements.

• Assists and works with legal department when settlement cannot be negotiated by adjuster.

• Attends litigation hearings.

• Identifies and deals with salvage as directed by the client.

• Uses the Link System during the claim handling process and is responsible for maintaining assignments within the Link System and according to the Best Practices as defined by CLUS.

• Identifies subrogation issues and prepares subrogation notifications as directed by client.

• Prepares estimates of damages to property.

• Obtains reports from experts as requested and secures reports on incidents or accidents investigated by local, regional and national authorities.

• Assists in marketing for the branch as well as for him/herself in order to develop a personal following of clients.

• Follows all maintenance requirements on vehicle per vendor coupon book.

Working Environment:

There is normal office environment when working inside the office. When in the field, travel is often required to visit with clients, claimants, vendors and others involved in gathering data and resolving claims. Weather might be inclement, may have to work in high, precarious places like roofs, climb ladders, subject to night duty and 24 hour emergency call. May have to lift or move up to 50 pounds.

Problem Complexity and Independent Judgment:

Complex losses requiring ability to define problem, collect data, establish facts and draw valid conclusions in order to make decisions requiring a high level of judgment. Decisions made may affect the company and the client; ability to make hard decisions that may adversely affect the client/claimant required.

Education, Skills and Abilities:

• Bachelor's degree (B.A. or B.S.) and/or the equivalent in comparable industry experience

• 5 or more years of property loss adjusting experience including large homeowners and commercial property experience

• Must hold adjuster's license if required by state law and complete annual continuing education requirements as mandated by company

• Ability to read and interpret documents such as insurance policies, procedure manuals, safety rules and operating and maintenance instructions

• Above average computer skills consisting of word processing, spreadsheets and email needed.

• Strong working knowledge of property estimating software such as Symbility, Simsol and/or Xactimate required

• Must be organized with excellent oral and written communication skills