Manage assigned market to drive key metrics, production and partner engagement, and new product launch and production.Manage day to day activities with assigned CRM team, provide guidance and coaching to drive business growth and personal development.Consult with agent partners on sales and growth opportunities, as well as working internally with other functional areas to address issues, deals and opportunities. Includes assisting partners with presentations, preparation, and actual delivery to dealers, assisting with dealer installations and training.Resolve issues, document customer interaction, and escalate unresolved matters as needed.Facilitate, lead and participate in discussions on product and production opportunities. Assist in the design and development of products as well as the creation of communication and marketing material as requested.Assess, develop, administer, present and facilitate standard and customized training to improve customer / partner knowledge of processes and after-market products/services. Includes presenting in home office, dealerships, as well as business and industry conference events.Identify and recommend new business development opportunities and track partner pipelines to encourage sales growth from partners, support strategies to increase sales and volume, support risk management and compliance processes, and assist in keeping account receivables current.Gather information, analyze and recommend new business opportunities to Warranty Solutions leadership team. Coordinate cross functional teams to support sales and customer requests as assigned.Act as a partner and customer advocate. Represent the voice of the customer by facilitating communication with internal process owners regarding customer and or industry changes and ensure customer feedback is accurately represented.Manage and facilitate new agent partner recruitment and on boarding, working cross functionally with other departments as needed.Provide excellent high touch customer service at all points of contact internally and externally.
Title_Regional Sales Manager_
About the OrganizationAmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage.
PositionRegional Sales Manager
DescriptionThe Regional Sales Manager, responsible for assigned market production and profitability, will work closely with key production partners while managing day to day activities of the CRM team, to ensure industry leading sales support and service are delivered to WS agent and dealer production partners. The Regional Manager will consult and advise agents and partners on opportunities and issues related to automotive aftermarket products to be sold by the F&I offices. The Regional Manager will also serve as a customer / partner advocate sharing feedback and making recommendations regarding industry changes with internal business partners.
Position Requirements+ 7+ years Automotive Industry – should include aftermarket products, dealer and or Sales related / Business development and management experience.Proven leadership & personnel development abilitiesExperienced business development and relationship management skillsAbility to multi-task and work in a self-directed mannerExcellent communication and organization skillsAnalytical analysis and trending capabilities; able to assess implications, process, and respond quickly.Experience implementing solutions on behalf of the customer or client, improving productivity and customer satisfaction, sales and productionDemonstrated collaboration skillsStrong MS Office experience including PowerPoint, Excel, and WordProven ability to develop and maintain relationships and engage partners in growth and relationship discussionsMust be willing to travel 60% or more.
Preferred qualifications:+ Bachelor's Degree in Business, Marketing or related area preferred.Previous experience in automotive industry, aftermarket products or insurance industry and/or working with automobile manufacturers, agents, dealers and/or suppliers preferred.Knowledge of dealer participation and incentive programs
Number of Openings1
Employee Referral Eligible
Employee Referral PayoutThis position is currently accepting applications.