Workers' Compensation Assistant Claims Manager

Princeton, New Jersey
Not Specified
Oct 08, 2016
Dec 07, 2016
Job Type
Not Specified
Career Level
Not Specified

Title_Workers' Compensation Assistant Claims Manager_

About the OrganizationAmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage.

PositionAssistant Claims Manager

LocationNJ, Princeton

DescriptionDescription: Works with the Claim Manager to manage and ensure the Workers' Compensation claims activities are being handled within the Amtrust Best Practices and we are pro-active in our claims management and achievement of Amtrust financial goals and objectives. Develop and maintain professional customer and broker relations by identifying and meeting customer needs. Ensures that staff demonstrates customer service principles.
  • Together with the Claim Manager develops short-range area plans and budget designed to achieve company goals and objectives.
  • Supports 4 Claim Managers with data analytics
  • Manage a unit
  • Secures, evaluates and develops staff and develops an organization structure which will ensure the level of performance necessary to achieve departmental and company objectives. Ensures that staff works effectively as a team.
  • Keeps the Claim Manager informed of current case status through regular communications and by issuing periodic reports.
  • Ensures that all AmTrust policies, procedures and controls are followed, and that reports are completed accurately and submitted on time. Ensures that staff is informed of these procedures. And consults with the Claim Manager on claim areas needing improvement.
  • Works with the staff to ensure that that approved vendors are being used. Monitor our attorney vendor panel; meet with the firms to discuss action plans on the mitigation of our claims to ensure cost-effective and efficient results.
  • Work with the Manager on monitoring claims, ensuring pro-active cost-effective and creative cost management. Addressing areas needing improvement to obtain optimal results.
  • Work with Manager and Supervisors to manage the negotiation and negotiates claims settlements, participates and testifies before hearings, trials and depositions ensuring timely and cost-effective resolution.
  • Supports AmTrust sales and marketing goals by participating with underwriting in sales activities including new business development.
  • Work with the management team to evaluates the performance of the claims staff at regular intervals to ensure the consistent implementation of company standards and internal quality control, by conducting audits.
  • Maintains current knowledge of related laws and regulations and communicates to staff , Manager and company President.
  • Performs other projects as assigned

    Open Date10/14/2016

    Position RequirementsRequirements:
  • BA/BS degree or equivalent.
  • Five plus years of progressive management plus required examiner experience within Workers' Compensation insurance industry.
  • SIP certificate where required.
  • Working knowledge of budgeting and profit/loss management.
  • Experience with computerized claims management and office systems.
  • Thorough knowledge of related government laws and regulations.
  • Requires analytical and organizational ability.
  • Requires ability to organize and coordinate activities within multiple locations
  • Requires ability to effectively communicate with customers and staff.
  • Requires physical ability to physically maneuver at customer terminal sites.


    Req NumberCLA-16-00402


    Number of Openings1

    Employee Referral Eligible

    Employee Referral PayoutThis position is currently accepting applications.