Travel Agent -- Pittsburgh/North Hills - full-time

Pittsburgh, Pennsylvania
Not Specified
Oct 04, 2016
Dec 03, 2016
Job Type
Not Specified
Career Level
Not Specified

Team work. Integrity. Dedication.
Together, we make a difference.

AAA is a strong and vibrant member service organization, providing automotive, travel, insurance and financial products and services for millions of members for over 100 years. AAA's reputation and stability, along with new and exciting innovations, attract dedicated individuals with talent, drive, technical and customer service skills needed to grow and expand our membership.

AAA EAST CENTRAL is looking for an energetic, driven, sales focused professional to join our team in a full-time travel sales role that is available at the North Hills (McKnight Rd.) branch office.

Compensation is $11-$12.50, based on experience, plus opportunities to earn incentives and commissions.

The career:

We are looking for a Travel Agent to provide excellent customer service and offer a complete range of travel service to our members.
  • Greet and provide Legendary Service to everyone who enters the office;

  • Achieve sales goals by proactively promoting, selling, and securing reservations for travel services, including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance;

  • Plan travel itineraries for clients' travel needs;

  • Process requests for travel literature and brochures;

  • Maintain knowledge of evolving travel industry, technology, and AAA policies, procedures, products and services;

  • Operate automated reservation system; use preferred vendor websites and other supporting web based systems and functions;

  • Maintain travel documents, invoices, and client files in accordance with AAA standards


  • 1+ year of Travel Agent work experience OR we may consider a trainee with previous travel industry experience, such as airline employment OR individuals with extensivepersonal travel experiences;

  • Strong PC & internet skills; experience with an automated reservation system, such as Apollo is preferred;

  • Sales oriented self-starter;

  • Excellent communication skills, both written and verbal;
  • Outstanding interpersonal skills;
  • Must be available to work weekdays until 7pm, and rotating Saturdays, 9am-3pm
The selected candidate will be required to successfully complete a pre-employment criminal background check and drug screening.
  • Comprehensive health care - medical, dental and vision insuirances
  • Life and Disability insurance
  • Retirement savings - 401(k) with a generous match
  • Paid holidays, vacations and sick days
  • Tuition reimbursement
  • Free AAAPlus Membership
  • Employee discounts

AAA East Central was awarded 'Top Work Places' in the Greater Pittsburgh area

'Creating members for life by exceeding our members' expectations through valuable products and legendary service.'

AAA is an Equal Opportunity Employer

To apply for this position please CLICK HERE