Medical Representative Intermediate (PIP claims) - Plymouth
Progressive Insurance  •  Plymouth, Michigan  •  Posted: 10/2/2016


Medical Representative Intermediate (PIP claims) - Plymouth

Job Number: 140277

Join our collaborative team of dedicated individuals—and love what you do

Why Progressive? We're an organization that celebrates and rewards hard work each and every day, with a goal of being a company people can trust.

Medical Representative – Mid-Level - Plymouth, MI

Working as a Medical Representative, you will have an opportunity to use your customer service and investigative skills to successfully manage the injury portion of auto claims. Every day is different as you work independently to resolve problems, research to understand the extent of injuries and negotiate with providers and attorneys to bring the claims to settlement. We're looking for someone with the skill to assess situations while investigating the details and effectively negotiating and bringing the injury claims to resolution.

Work Schedule: Monday-Friday 9am - 6pm (Must be available to work rotating Saturday)

Primary Responsibilities:

• Identify wage loss expenses and wage exposures on medical claims

• Interact daily with customers taking statements and research medical records to understand nature and extent of injury and medical conditions

• Plan and conduct coverage investigations

• Evaluate medical claims for potential fraud issues, loss control and recovery in accordance with insurance policy contracts, medical bill coding rules and state regulations

• Review a variety of claims related mail each day, including claim forms, medical bills, medical records, and attorney correspondence


• Proficient in the use of various internet systems

• Knowledge of medical terminology, medical coding and local statutes (heavily preferred)

• Strong customer service and negotiating skills

• High School Diploma or GED

What Progressive Offers:

• Gainshare bonus (Our annual Gainshare bonus program rewards employees based on the company's achievement of annual performance objectives)

• Ongoing training, tuition assistance and opportunities for career advancement

• Award winning, supportive environment including Employee Resource Groups

• Medical, dental, vision and life insurance benefits

• 401k plan

• Employee discounts

• Child care subsidy

Apply Now:

Apply now and find out what it's like to be valued for the talent and passion you invest in all that you do.

Here are a few things to keep in mind when applying with us:

• You'll be asked for information around your employment history and educational background

• After applying, you are able to monitor your status in the recruiting process on your profile

• A recruiter will contact you by email or phone if you are under consideration for a current position

• Some positions require candidates to meet company requirements on our online assessment test

• Candidates must pass a comprehensive background check

Equal Opportunity Employer


Job: Claims

Primary Location: United States-Michigan-Plymouth

Schedule: Full-time

Employee Status: Regular

Job Title:
Medical Representative Intermediate (PIP claims) - Plymouth
Not Specified
Job Type:
Plymouth, Michigan