Regional Key Account Manager Travel
- Career Level
- Not Specified
To manage the regional Key Travel insurance Accounts customers assigned in order to achieve premium production and profit objectives.
Define strategies to growth the current production from the customer.
Translate the strategies into achievable action plans that contain objectives, targets, tactics, indicators and measurable results.
Identify business risks and liabilities that might jeopardize the achievement of the plan, and fix them in a way that guarantees the opportunities of success in the long term.
Closely monitor the performance indicators of the accounts including: Premium, claims, expenses, commission paid, Combined Ratio, etc. and work closely with the A&H responsible from the country and the regional travel underwriter to implement actions to correct such indicators if deviations are found.
Plan and execute regular conference calls with the customers and also a regular face to face visit together with the responsible A&H from the country where the account is located, to monitor the progress of the action plan.
Defines Initiatives to improve sales conversion and increase average premium.
Work with the customer and the supporting areas of the countries to launch new markets and selling channels.
Innovates on products, technologies etc. to enhance customers experience with Chubb.
Tracks the competitive landscape to ensure we provide customers the best of the market.
The ideal candidate must have held Sr. level positions in reputable organizations. Three (3) plus years of commercial/managerial experience preferred.
Experience in multinational company, preferably gained in the travel industry, travel insurance or travel assistance company.
Knowledge of the Latin American Market.
Demonstrated pattern of achieving results and objectives in previous roles.
Experience in developing markets. It will be a plus if the candidate has experience on cultural turn-around.
Desired completely Bilingual/trilingual – English / Spanish / Portuguese
Personal Competencies Required:
An individual with an international experience abroad would be certainly a plus. A full command of Spanish and English is mandatory and Portuguese desired.
Business savvy, profit and efficiency orientation.
Change leadership and adaptation to new organizational cultures.
Strong intellectual capacity and curiosity, and control mindedness.
Strong influence skills with ability to motivate and enlist cooperation of all team members.
Excellent communication and interpersonal skills, effective relationship builder and highly effective negotiation skills.
Integrity, honesty, and a demonstrated capacity to take stand and defend own position.
Highly developed analytical and problem solving skills.
Strategic thinker, capable of helping develop and drive the longer term business strategy.
Actively leads organizational vision; conveys a positive approach to issues.
Energy and stamina to work and deliver under pressure.
Education and Other Requirements:
A college degree in Business Administration or Marketing is a must. Completed graduate study at the level of an MBA degree is better yet not a condition.